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MP4 videos not playing

Craig
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8 years 5 months ago #149558 by Craig

MP4 videos not playing was created by Craig

Hi

Im having problem getting mp4 videos to play.

Im getting the following error:

Error loading media: File could not be played.

The video folder config is set to images/videos

The link in my article is: {mp4}20150704_153853{/mp4}

Any ideas?

I have tried several other videos.

Thanks

Craig

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Lefteris
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8 years 4 months ago #149599 by Lefteris

Replied by Lefteris on topic MP4 videos not playing

Hi,

Is there a link to the page? According to your configuration the video should be located at images/videos/20150704_153853.mp4 .

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Craig
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8 years 4 months ago #149600 by Craig

Replied by Craig on topic MP4 videos not playing

Hi

Here is a link to the page: dev.ibsschoolswebsites.co.uk/sample-site-g/index.php/video-and-audio

thanks

Craig

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Lefteris
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8 years 4 months ago #149611 by Lefteris

Replied by Lefteris on topic MP4 videos not playing

Try to use the development version from github.com/joomlaworks/allvideos/archive/master.zip and let me know if the issue is resolved.

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Craig
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8 years 4 months ago #149614 by Craig

Replied by Craig on topic MP4 videos not playing

Hi

I have installed the master plugin but unfortunately I'm still getting the same error message: Error loading media: File could not be played.

Craig

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Lefteris
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8 years 4 months ago #149621 by Lefteris

Replied by Lefteris on topic MP4 videos not playing

Can you try a different video?

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Craig
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8 years 4 months ago #149623 by Craig

Replied by Craig on topic MP4 videos not playing

Hi

I have already tried a different video. Its wierd because you can access the video directly via dev.ibsschoolswebsites.co.uk/sample-site-g/images/videos/20150704_153853.mp4

Is there any other config I need to tweek in joomla?

thanks

Craig

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Lefteris
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8 years 4 months ago #149648 by Lefteris

Replied by Lefteris on topic MP4 videos not playing

Try a different video and it should work. If not, then it's possible that something is wrong on your server setup and your server is not serving the file with the correct headers.

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Paul Studer
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8 years 4 months ago - 8 years 4 months ago #150111 by Paul Studer

Replied by Paul Studer on topic MP4 videos not playing

Hi

sorry, my English is to bad. I have the same problem and I analyzed it. What I can say is the following. If you have a Video created with AVCHD 1920*1080 it works fine with AllVideos. But if you make a video with XAVC with the same solution (has also the container mp4) it does't works with AllVideos. Also 4K in XAVC does't work.

Last edit: 8 years 4 months ago by Paul Studer. Reason: spelling

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Lefteris
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8 years 4 months ago #150124 by Lefteris

Replied by Lefteris on topic MP4 videos not playing

@Paul Studer

The player has some requirements for the MP4 videos:

support.jwplayer.com/customer/portal/articles/1403635-media-format-reference

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