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transition effect uses older images

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9 years 3 months ago #135547 by Mark
Hello, I recently changed the images in my frontpage slideshow and the transition effect uses the previous images. How do I fix it so it uses the new images for the transition effect?

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  • Krikor Boghossian
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9 years 3 months ago #135591 by Krikor Boghossian
Replied by Krikor Boghossian on topic transition effect uses older images
Did you clear your site's and browser's cache?

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9 years 3 months ago #135642 by Mark
Replied by Mark on topic transition effect uses older images
Thank you for the reply. Yes, I believe so. I purged my browser cache, and the site expired cache, but I still have the following in my clear cache tab with check boxes next to them

1 sh404sef_analytics 0 0
2 sh404sef_analytics_auth 0 0
3 sh404sef_rconfig 0 0
4 sh404sef_updates 0 0

which I assume means the cache is clear, but I was hesitant to check the boxes and click delete. I am still getting the old image in the transition effect. It is here - www.brentwoodgolf.com/ (you can see it in the upper left corner logo)

Mark

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9 years 3 months ago #135650 by Krikor Boghossian
Replied by Krikor Boghossian on topic transition effect uses older images
Please open a ticket and send us administrator access so we can work this out.

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9 years 3 months ago #135669 by Mark
Replied by Mark on topic transition effect uses older images
Oops, I cannot add a ticket because I do not have any active subscriptions.

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9 years 3 months ago #135746 by Mark
Replied by Mark on topic transition effect uses older images
'This forum board is to be used for purposes of knowledge exchange ONLY.' Yes, thus the request for the knowledge of what specifically do I do to either clear the cache, or otherwise, in order to make the transition effect in the Front Page Slideshow use the new images rather than the old.

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9 years 3 months ago #135914 by Lefteris
Replied by Lefteris on topic transition effect uses older images
There is no special knowledge for this. Since it is not working for you it is probably a matter of setup or a conflict by an other extension.

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