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Can not install K2 on Joomla 3.3

  • Pladao Lueruengsuwan
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9 years 10 months ago #129318 by Pladao Lueruengsuwan
Can not install K2 on Joomla 3.3 was created by Pladao Lueruengsuwan
Hello

I try to install K2 component for many times but always get

Fatal error: Class 'K2HelperHTML' not found in public_html/administrator/components/com_k2/k2.php on line 77.

Versions of K2 that I try to install are 2.6.8 and 2.6.7 but all of them get that error. Do you know how should I do?

And these are my website information

1. Hosting : Hostgator
2. Joomla 3.3.1
3. Rocket Theme : Corvus
4. OS Linux g
5. PHP 5.4.29
6. MySQLi 5.5.33-31.1

Other components which can interact with K2:

1. roksprocket
2. ganty framework
3. JCE editor

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9 years 10 months ago #129319 by Lefteris
Replied by Lefteris on topic Re: Can not install K2 on Joomla 3.3
Hi. Are you trying to update? Or is is a clean install? Are you having issues installing other extensions or just K2? Go to Joomla! syste information page and check the "Directory Permissions" tab. Also go to Extension manager and click on the database and warnings submenus.

JoomlaWorks Support Team
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  • Pladao Lueruengsuwan
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9 years 10 months ago #129320 by Pladao Lueruengsuwan
Replied by Pladao Lueruengsuwan on topic Re: Can not install K2 on Joomla 3.3
It's a clean install. But I can install other extensions.

In fact I can install K2 but when I go to control panel page after install it, I got blank page (But other pages just fine) and when I go to K2 component then I got that Fatal error.

Here are pages that I have capture.

1. pic90.picturetrail.com:80/VOL2246/12091709/23022486/409637220.jpg
2. pic90.picturetrail.com:80/VOL2246/12091709/23022486/409637221.jpg
(This is a control panel page after install K2)
3. pic90.picturetrail.com:80/VOL2246/12091709/23022486/409637223.jpg

Thank You

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9 years 10 months ago #129321 by Lefteris
Replied by Lefteris on topic Re: Can not install K2 on Joomla 3.3
Go to plugins manager and ensure that the "System - K2" plugin is installed and enabled.

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9 years 10 months ago #129322 by Pladao Lueruengsuwan
Replied by Pladao Lueruengsuwan on topic Re: Can not install K2 on Joomla 3.3
Hi

System - K2 is already enabled. But no anything change.

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