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9 years 1 month ago #142338 by Reiyo
White blank empty page was created by Reiyo
HI,
I have moved my localhost website to a live server on godaddy!

I can not open some articles from backend it shows a white blank empty page and there is nothing in the page body or head like there is no page at all so setting the error_reporting to development or maximum will not help because nothing will show!

What can I do in this case please help?

Also I have about 50k articles

Thank you very much guys your help is appreciated :)

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9 years 1 month ago #142348 by Joe Campbell

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9 years 1 month ago #142349 by Joe Campbell
Replied by Joe Campbell on topic White blank empty page
Also...

You can test to see if it's your current hosting is what causing the problem by putting your site on the Complimentary CloudAccess plan (few restrictions - outlined on page): bit.ly/1FPP5hA

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9 years 1 month ago #142350 by Reiyo
Replied by Reiyo on topic White blank empty page
Hi Joseph thank you for your reply
Yes I tested the website on another host and it worked it seems like the webserver is what causing this problem
right?

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9 years 1 month ago #142351 by Joe Campbell
Replied by Joe Campbell on topic White blank empty page
I would think so. Personally, I would recommend using either CloudAccess or Siteground

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9 years 1 month ago #142352 by Reiyo
Replied by Reiyo on topic White blank empty page
Thank you for the recommendation Joseph I looked at the links you posted! interesting.
now I have to convince my client otherwise I dunno what to do if he is not convinced I will have to try and solve the problem where we hosting the web at. :(

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  • Krikor Boghossian
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9 years 1 month ago #142362 by Krikor Boghossian
Replied by Krikor Boghossian on topic White blank empty page
Enable error reporting from your site's Global Configuration.
This will print the actual error and you can troubleshoot it. It could be something simple like a PHP memory limit

JoomlaWorks Support Team
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Please search the forum before posting a new topic :)

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9 years 1 month ago #142370 by Reiyo
Replied by Reiyo on topic White blank empty page
Hi Krikor thank you for your response I don't think enabling error reporting will do anything coz I already tried and I just get empty page so I thought it could be a memory limit asked the host to raise it for me with no luck!

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9 years 1 month ago #142386 by Krikor Boghossian
Replied by Krikor Boghossian on topic White blank empty page
These errors are recorded in your error_log.
Your hosting provider will point you to the direction of that file.

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9 years 1 month ago #142388 by Reiyo
Replied by Reiyo on topic White blank empty page
That's the problem Krikor the error_log is empty I talked to the support for 2 hours yesterday and it was just a waste of 2 hours they didn't help at all
I even told them I don't know if the error_log is disabled or it is just that not working at all He said it's empty coz there are no errors then what the hell is the problem I am still trying to figure out!

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