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Can't save/cancel article
- 松浦篤志
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8 years 11 months ago #144075
by 松浦篤志
Can't save/cancel article was created by 松浦篤志
Hello,
All buttons below on article page doesn't work.
Save & Close
Save & New
Save
Cancel
I don't usually edit the site, so I don't know when it happened. However, I was able to edit some pages until I noticed that there are pages that is affected and there are also pages that are not. Meaning, it is not constant over all articles.
I have a Joomla 2.5.28 site with K2 2.6.9.
I've deleted all cache on the computer/browser and server as well but it doesn't work.
I also tried to find an extension culprit, but so far I haven't seen/found anything.
I'd appreciate your help!
All buttons below on article page doesn't work.
Save & Close
Save & New
Save
Cancel
I don't usually edit the site, so I don't know when it happened. However, I was able to edit some pages until I noticed that there are pages that is affected and there are also pages that are not. Meaning, it is not constant over all articles.
I have a Joomla 2.5.28 site with K2 2.6.9.
I've deleted all cache on the computer/browser and server as well but it doesn't work.
I also tried to find an extension culprit, but so far I haven't seen/found anything.
I'd appreciate your help!
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- Krikor Boghossian
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8 years 11 months ago #144098
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Can't save/cancel article
Are you using any 3rd party extensions?
Can you check the console tab of your browser's developer tools for any JS errors?
Can you check the console tab of your browser's developer tools for any JS errors?
JoomlaWorks Support Team
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- 松浦篤志
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8 years 11 months ago #144200
by 松浦篤志
Replied by 松浦篤志 on topic Can't save/cancel article
Hello @Krikor
Thank you for your response.
You meant on checking the front end page of the page that I can't edit backend, correct?
If so, I did get a notification as follows (translated from Japanese message as my OS is Japanese);
use of getAttributeNode() is not recommended. Use getAttribute() method instead. mootools-core.js:343:0
use of getPreventDefault() is not recommended. Use of defaultPrevented instead.
But I don't think this is the cause of the issue as it also shows when I open the front end page of a page that doesn't save properly in the backend, I get the same error as above.
For those pages, I am not using any 3rd party extensions.
I hope for your continuous help.
Thank you!
Thank you for your response.
You meant on checking the front end page of the page that I can't edit backend, correct?
If so, I did get a notification as follows (translated from Japanese message as my OS is Japanese);
use of getAttributeNode() is not recommended. Use getAttribute() method instead. mootools-core.js:343:0
use of getPreventDefault() is not recommended. Use of defaultPrevented instead.
But I don't think this is the cause of the issue as it also shows when I open the front end page of a page that doesn't save properly in the backend, I get the same error as above.
For those pages, I am not using any 3rd party extensions.
I hope for your continuous help.
Thank you!
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- Krikor Boghossian
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8 years 11 months ago #144207
by Krikor Boghossian
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Krikor Boghossian on topic Can't save/cancel article
Yes you are right, these are warnings about moo-tools, they will cause that issue.
Can you check if there is an error when you click the buttons?
Can you check if there is an error when you click the buttons?
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- 松浦篤志
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8 years 11 months ago #144211
by 松浦篤志
Replied by 松浦篤志 on topic Can't save/cancel article
Hello @Krikor
Thank you for your response.
As said, when I click the buttons, it takes the page to the top front page. The errors on the page using web console is the same.
Those errors will cause issues? But I see them in other pages too that seem alright. The strange thing is that, there are pages that causes the errors, while others doesn't And I can't seem to find the difference in them.
What I suspect actually is the installation of Joomla 2.5.28 which could have been immature.
What do you suggest I do?
Thank you for your response.
As said, when I click the buttons, it takes the page to the top front page. The errors on the page using web console is the same.
Those errors will cause issues? But I see them in other pages too that seem alright. The strange thing is that, there are pages that causes the errors, while others doesn't And I can't seem to find the difference in them.
What I suspect actually is the installation of Joomla 2.5.28 which could have been immature.
What do you suggest I do?
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- Krikor Boghossian
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8 years 11 months ago #144213
by Krikor Boghossian
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Krikor Boghossian on topic Can't save/cancel article
If suspect that something went wrong during an update you can reinstall 2.5.28 on top.
Let me know if that helped.
Let me know if that helped.
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8 years 11 months ago #144300
by 松浦篤志
Replied by 松浦篤志 on topic Can't save/cancel article
Hello @Krikor
I've installed the update version of 2.5.28 but it didn't help.
What else do you think I should do?
I hope for your continuous help.
Thanks!
I've installed the update version of 2.5.28 but it didn't help.
What else do you think I should do?
I hope for your continuous help.
Thanks!
Please Log in or Create an account to join the conversation.
- Krikor Boghossian
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8 years 11 months ago #144302
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Can't save/cancel article
Which other extensions are you using?
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