Keyword

Can't save/cancel article

  • 松浦篤志
  • 松浦篤志's Avatar Topic Author
  • Offline
  • New Member
More
8 years 11 months ago #144075 by 松浦篤志
Can't save/cancel article was created by 松浦篤志
Hello,

All buttons below on article page doesn't work.

Save & Close
Save & New
Save
Cancel

I don't usually edit the site, so I don't know when it happened. However, I was able to edit some pages until I noticed that there are pages that is affected and there are also pages that are not. Meaning, it is not constant over all articles.

I have a Joomla 2.5.28 site with K2 2.6.9.

I've deleted all cache on the computer/browser and server as well but it doesn't work.

I also tried to find an extension culprit, but so far I haven't seen/found anything.

I'd appreciate your help!

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
8 years 11 months ago #144098 by Krikor Boghossian
Replied by Krikor Boghossian on topic Can't save/cancel article
Are you using any 3rd party extensions?
Can you check the console tab of your browser's developer tools for any JS errors?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • 松浦篤志
  • 松浦篤志's Avatar Topic Author
  • Offline
  • New Member
More
8 years 11 months ago #144200 by 松浦篤志
Replied by 松浦篤志 on topic Can't save/cancel article
Hello @Krikor

Thank you for your response.

You meant on checking the front end page of the page that I can't edit backend, correct?

If so, I did get a notification as follows (translated from Japanese message as my OS is Japanese);

use of getAttributeNode() is not recommended. Use getAttribute() method instead. mootools-core.js:343:0
use of getPreventDefault() is not recommended. Use of defaultPrevented instead.

But I don't think this is the cause of the issue as it also shows when I open the front end page of a page that doesn't save properly in the backend, I get the same error as above.

For those pages, I am not using any 3rd party extensions.

I hope for your continuous help.

Thank you!

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
8 years 11 months ago #144207 by Krikor Boghossian
Replied by Krikor Boghossian on topic Can't save/cancel article
Yes you are right, these are warnings about moo-tools, they will cause that issue.

Can you check if there is an error when you click the buttons?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • 松浦篤志
  • 松浦篤志's Avatar Topic Author
  • Offline
  • New Member
More
8 years 11 months ago #144211 by 松浦篤志
Replied by 松浦篤志 on topic Can't save/cancel article
Hello @Krikor

Thank you for your response.

As said, when I click the buttons, it takes the page to the top front page. The errors on the page using web console is the same.

Those errors will cause issues? But I see them in other pages too that seem alright. The strange thing is that, there are pages that causes the errors, while others doesn't And I can't seem to find the difference in them.

What I suspect actually is the installation of Joomla 2.5.28 which could have been immature.

What do you suggest I do?

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
8 years 11 months ago #144213 by Krikor Boghossian
Replied by Krikor Boghossian on topic Can't save/cancel article
If suspect that something went wrong during an update you can reinstall 2.5.28 on top.
Let me know if that helped.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • 松浦篤志
  • 松浦篤志's Avatar Topic Author
  • Offline
  • New Member
More
8 years 11 months ago #144300 by 松浦篤志
Replied by 松浦篤志 on topic Can't save/cancel article
Hello @Krikor

I've installed the update version of 2.5.28 but it didn't help.

What else do you think I should do?

I hope for your continuous help.

Thanks!

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
8 years 11 months ago #144302 by Krikor Boghossian
Replied by Krikor Boghossian on topic Can't save/cancel article
Which other extensions are you using?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum