Hi,

I just recently started having trouble modifying items and also saving images in new items. The only difference to my site is that I upgraded to K2 v2.6.9. What is happening is that, when I modify an existing item (and do anything other than add an image), it will save the changes but takes me to a blank screen just showing the empty index.php (mysite.com/administrator/index.php). I then hit back option (refresh does not work) and use cancel to get out of the item. The changes are saved. For editing an existing item where it is the addition of an image, this is different, it does exactly the same thing but the image is not saved.

Similar thing when creating new items, I have accidentally created 3 or 4 identical items from repeatedly clicking the save button.

Also on the front-end the "SAVE" and "CLOSE" options do not work. (this issue pre-dated the upgrade to v2.6.9).

Does anyone have any ideas where i can start to look for what is wrong here?

Hello Sandra,

Can you enable error reporting from your site's global configuration to see the actual issue?

Yes, I had attempted this but needed to retry with more available memory. It is duplicate query errors. I googled some similar issues, some recommendations where that its template related. I switched to prostar but items still did not update/save.

I have recently changed from joostrap's PressMag template to joomlaworks Kiji, not sure if this has anything to do with it.

Possibly related, as it also has happened since template switch, but I am using NoNumber Module Manager, and I have found on their forums that duplicate queries can be caused by how you assign modules. I will go through and check these also.

Just for reference, can you send me admin access though the helpdesk?
Since you are using our template which do not have weird frameworks, this is not a template issue.

Sure refer to ticket 31655 which is still open.

Will do Sandra.