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k2 comments not showing up

  • nippy 247
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8 years 1 week ago #153402 by nippy 247
k2 comments not showing up was created by nippy 247
please, i enabled comments for everybody in k2 parameters but when i go to the frontend and try to add a comment, its been added. it shows up at the back end but it doesnt show up at the frontend. it takes hours and i have to clear my browser cache everytym before it shows up after some time. why doesnt it show up immediately? im using k2 2.7.

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  • Krikor Boghossian
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8 years 1 week ago #153411 by Krikor Boghossian
Replied by Krikor Boghossian on topic k2 comments not showing up
What are your cache settings?

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7 years 11 months ago #153890 by Klaus Veliu
Replied by Klaus Veliu on topic k2 comments not showing up
Somehow my page its having and issue adding the comments.
When your try to add a new comment its stays forever loading prntscr.com/axk6y2
360grade.al/kronike/item/416-ja-si-ndodhi-grabitja-tek-sheratoni-video

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  • Krikor Boghossian
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7 years 11 months ago #153901 by Krikor Boghossian
Replied by Krikor Boghossian on topic k2 comments not showing up
Hello Klaus,

Your site is offline.
A spinning indicator can indicate a JS error which you can verify by using a different template or a server side error (permissions, custom htaccess, hoster blocking access to files).

I will need you to take the site online in order to verify the issue.

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7 years 11 months ago #153948 by Klaus Veliu
Replied by Klaus Veliu on topic k2 comments not showing up
Hello Krikor,

I putted the site online now. Thank your for your help!

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7 years 11 months ago #154038 by Krikor Boghossian
Replied by Krikor Boghossian on topic k2 comments not showing up
It is still offline Klaus. Is the issue resolved?

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7 years 10 months ago #155607 by Klaus Veliu
Replied by Klaus Veliu on topic k2 comments not showing up
Hello Krikor

I am still having this issue in my website.
Could you see why this is happening?!
www.360grade.al/sport/item/7146-rumania-me-tre-mungesa-por-do-fitoren-ndaj-shqiperise

The site now is online and we are having a lot of complains about this.

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7 years 10 months ago #155615 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic k2 comments not showing up
Hello,

When I submited the comment form I got a 301 Moved Permanently instead of a 200 http status ok. Check at your htaccess if there is a rule that blocks this request.

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7 years 6 days ago #161463 by Klaus Veliu
Replied by Klaus Veliu on topic k2 comments not showing up
Sorry for the delay, at that time I was not able to find the source of this issue.
Now that I got the same issue in another site the source appears to be this htaccess code
#Redundand Hostnames
RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /index\.php\ HTTP/
RewriteRule index\.php$ www.360grade.al/%1 [R=301,L]

This code is used to help fixing the multi homepage url that google analytics suggest to avoid.
Could you help me to improve this code to be compatible with k2?!
Thank you.

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7 years 6 days ago #161479 by Krikor Boghossian
Replied by Krikor Boghossian on topic k2 comments not showing up
This will cause other issues as well.
I would suggest removing it, and removing all other links towards /index.php as well.

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