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All videos - nothing works?

  • Trevor Hughes
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7 years 3 months ago #159493 by Trevor Hughes
All videos - nothing works? was created by Trevor Hughes
Not sure if you can offer support for a free product?
I have Allvideo plugin v 4.6.1 on an old site which has worked brilliantly for years. Fantastic product!

Now creating a new site so downloaded new version (4.7.0) and any page in my site that displays an article that has an allvideo call within it, fails and gives an "unable to handle this request HTTP Error 500" message on an otherwise blank screen.

An example page is www.mrhughes.net/index.php/component/tags/tag/2-show
Joomla is running the latest version (3.6.4)

(Please be aware I have no technical or coding skill whatsoever, I work on the use of a template and simple edits!)

Any ideas?

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  • Krikor Boghossian
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7 years 3 months ago #159506 by Krikor Boghossian
Replied by Krikor Boghossian on topic All videos - nothing works?
Please enable error reporting so we can see the actual issue.

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7 years 3 months ago #159530 by Trevor Hughes
Replied by Trevor Hughes on topic All videos - nothing works?
Hi - error reporting is on - and I got the following output. Oh - your ädd file button doesn't seem to do anything! Cant add the file - sorry. Happy to send my email.

I have narrowed down the issue.

On a single article, all is well. On a category blog with multiple articles, all is well.
However, on tag articles - all fails.

So - on www.mrhughes.net if you click on blogs, and on the global heading 'shows and concerts'' - you get a category blog, all articles have videos playing in allvideos perfectly. If you then go back to the homepage, scroll down to the tag layout and click on, for example, musicals, you should get many of the same articles - however, page fails.

Trevor

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  • Krikor Boghossian
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7 years 3 months ago #159583 by Krikor Boghossian
Replied by Krikor Boghossian on topic All videos - nothing works?
Can you try installing the latest DEV version?
You can get it from here: github.com/joomlaworks/allvideos

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  • Trevor Hughes
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7 years 3 months ago #159591 by Trevor Hughes
Replied by Trevor Hughes on topic All videos - nothing works?
Not sure if you have been busy recoding - but that worked...
Thank you very much indeed!

Trevor

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  • Krikor Boghossian
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7 years 3 months ago #159617 by Krikor Boghossian
Replied by Krikor Boghossian on topic All videos - nothing works?
You 're welcome Trevor :)

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