Hello,

I am seeing the same issue as was listed in this old thread;
www.joomlaworks.net/forum/k2-en/38675-solved-k2-comment-form-not-visible-to-registered-users?start=20

The support response said that it would be looked at and fixed. I can say that 1 1/2 years later the problem still persists. This is with K2 version 2.7.1 and Joomla version 3.6.5

The problem is quite simple to replicate. If you use the default Joomla user registration form and not the K2 registration form, the K2 user profile will not have a gender assigned upon creation. Without gender assignment a registered user is unable to post comments. The work around is to manually go to each user profile and select a gender. Once this is done, the user is able to comment. This of course is a pain with an active site.

I think an easy fix would be to create an "unassigned" option for gender and force this as default for every newly created user. That way if another registration method is used, it would have a default value and would not be prevented from posting comments. Of course another way is to dig through the code and find where the gender requirement is listed and remove it, but I am going to guess that would be a bit more involved and less desirable.

Looking forward to you response,
Rob

Hello Rob,

I cannot replicate this issue using 2.7.2 DEV.
I created a user using Joomla!'s registration form (thus no gender) and I am able to comment any item.

Hi Krikor,

Thanks for trying it out. After a little more investigation I think I might have found the real cause. After creating a registered user via the Joomla registration form, I see that in addition to no gender, there isn't assigned a K2 Group by default. Under K2 Users, I can see the new user listed as "K2 Registered" under "Joomla! Group", but blank under "Group". I will guess this is the real problem.

When I select the new user I can see that the gender has no selection, but the "Group" is automatically changed to "K2 Registered". So I think in my experiment I was changing the gender and uknownly changing the K2 group from nothing to K2 Registered.

If this is the real issue, then my question would then be, is there a way to base commenting permissions on the Joomla! Group? Or is there a way to automatically apply a K2 Group using the standard Joomla registration form?

Thanks,
Rob

Hi,

I would like a response to this. For every new user to my site, I have to manually go to the K2 backend, select the new user and hit "save and close". It seems like an easy fix for K2 to auto fill a new user's K2 group with the Joomla group name.

Thanks,
Rob

Is K2's user plugin enabled?
Without this plugin Joomla!'s users cannot be synchronised with K2.

Yes it is enabled. I can manually synchronize using the "Import Joomla! users" button. That is not my issue.

https://goo.gl/photos/YcnEjnEtEWpUqCo19

The problem is at the time of new user registration. The K2 Group defaults to "" when I believe it would make more sense to default to the assigned Joomla! Group.

This is what I see when a new user is created;

https://goo.gl/photos/ratuDgdU2gZBaE4n6

If I select the user, you can see the Joomla! Group value is automatically selected (and on a side note the gender is also undefined by default). If I simply hit save, it is assigned correctly. If I hit cancel it goes back to being undefined.

https://goo.gl/photos/ERbxxnkzMcLWUNCK8

I have to use this manual step every time a new user registers otherwise they are unable to post comments on the K2 articles. Hopefully that makes the problem clear.

-Rob

Hi Krikor,

Is it clear what my issue is? If so have you be able to replicate it?

Thanks,
Rob

Hi Rob,
This parameter is responsible for the group that is automatically assigned to new registrants, did you configure it properly?
http://imgur.com/a/uM88B

Maybe you have created a K2 group before to be the default and removed it later without changing this parameter?!

Thanks for the info Mohamed. Can you re-post the image? For some reason, the link you posted doesn't work for me. I'll give it a look when I see what you are referencing.

-Rob

Hi Rob,

Seems it is a problem with imgur.com in general.
Anyway, the image is a screenshot for the parameter, you can find it in K2 Parameters > Advanced, the label is "Select the default K2 User Group for new registrations"