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K2 2.8.0 header image

  • Alastair
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6 years 7 months ago #163717 by Alastair
K2 2.8.0 header image was created by Alastair
Hello, I'm using K2 ver 2.8.0 on Joomla 3.7.4 and when I try to attach a header image it doesn't show. I click the "add image" select from my PC and "save and close" but once I exit the article the image is not there, it's like it hasn't saved it. I've tried different ways to save it. and I have also uploaded an image to the server and the outcome is the same. I have done a cache clear also. It was perfectly working on K2 2.7.1 and still is on another site I use it on.

Thanks

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  • Alastair
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6 years 7 months ago #163718 by Alastair
Replied by Alastair on topic K2 2.8.0 header image
It also seems images in the articles aren't showing either.

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  • Ronny Van Der Borght
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6 years 7 months ago #163719 by Ronny Van Der Borght
Replied by Ronny Van Der Borght on topic K2 2.8.0 header image
Do you have the url where I can see the problem ?

I experienced a similar problem some time ago when using a bootstrap based template. There it was a conflict with the data-k2-modal.

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  • Alastair
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6 years 7 months ago #163729 by Alastair
Replied by Alastair on topic K2 2.8.0 header image
All you'll see is nothing, it doesn't flag an issue at all.

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  • Ronny Van Der Borght
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6 years 7 months ago - 6 years 7 months ago #163749 by Ronny Van Der Borght
Replied by Ronny Van Der Borght on topic K2 2.8.0 header image
Have you checked the page-source to see if the image is mentioned there ?
Last edit: 6 years 7 months ago by Ronny Van Der Borght.

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  • Alastair
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6 years 7 months ago #163761 by Alastair
Replied by Alastair on topic K2 2.8.0 header image


Fairly sure the bottom one was finished pre upgrade, both tops ones just refuse to make the image stick.

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  • Krikor Boghossian
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6 years 7 months ago #163787 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 2.8.0 header image
Are you getting any PHP errors?
How about your error_log?

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  • Alastair
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6 years 7 months ago #163803 by Alastair
Replied by Alastair on topic K2 2.8.0 header image

Krikor wrote: Are you getting any PHP errors?
How about your error_log?


I'm not seeing any errors. And tbh, I'm not at all versed in PHP. I literally just publish articles for the site I'm part of. And I'm not sure where the error_log is.

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6 years 7 months ago #163806 by Alastair
Replied by Alastair on topic K2 2.8.0 header image
I have now tried replacing an existing image in an older K" article, it just plain doesn't save the new image.
Rather an inconvenience.

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  • Krikor Boghossian
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6 years 7 months ago #163820 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 2.8.0 header image
Can you ask your hosting provider to look for any issues in your error_log and let you know if the GD library is enabled.
Furthermore check for JS errors and disable all 3rd party K2 extensions.

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