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  • JoomlaWorks
  • JoomlaWorks's Avatar
17 Feb 2021 18:08

500 Internal Server Error when I try to publish long worded articles.

Category: English K2 Community

This is a generic 500 server error. It can be a million things. Set your error reporting to maximum in Joomla's Global Configuration and repeat whatever you did to trigger the 500 error again. You *should* be able to get an exact PHP error, which will provide more info as to where the problem occurs in the code or if it's some server limit that is reached (e.g. memory_limit).
  • Arnold AD
  • Arnold AD's Avatar
17 Feb 2021 14:00

500 Internal Server Error when I try to publish long worded articles.

Category: English K2 Community

Hi,
I am having issue publishing articles that contain long text in K2 articles and Joomla articles.
When I try to publish particularly long articles, I get the following message.
Please I need help to resolve this issue.

Error Message
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at This email address is being protected from spambots. You need JavaScript enabled to view it. to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

Thank you all.
  • vovich
  • vovich's Avatar
09 Jan 2020 16:47
Replied by vovich on topic Plugin Problem with PHP 7.4

Plugin Problem with PHP 7.4

Category: English K2 Community

When tracing scripts, we observe the following:

13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/administrator/components/com_k2/table", 0x7ffdab26dd90) = -1 ENOENT (No such file or directory)
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/administrator/components/com_k2/table/k2category.php", 0x7ffdab26dd90) = -1 ENOENT (No such file or directory)
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/administrator/components/com_k2/tables/k2category.php", {st_mode=S_IFREG|0644, st_size=6941, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/administrator/components/com_k2/tables/k2category.php", {st_mode=S_IFREG|0644, st_size=6941, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/administrator/components/com_k2/tables/table.php", {st_mode=S_IFREG|0644, st_size=555, ...}) = 0
13:11:13 sendto(5, "-\0\0\0\3SHOW FULL COLUMNS FROM `p1bev_k2_categories`", 49, MSG_DONTWAIT, NULL, 0) = 49
13:11:13 poll([{fd=5, events=POLLIN|POLLERR|POLLHUP}], 1, 86400000) = 1 ([{fd=5, revents=POLLIN}])
13:11:13 recvfrom(5, "\1\0\0\1\tF\0\0\2\3def\22information_schema\7COLUMNS\7COLUMNS\5Field\vCOLUMN_NAME\f-\0\0\1\0\0\375\1\0\0\0\0E\0\0\3\3def\22information_schema\7COLUMNS\7COLUMNS\4Type\vCOLUMN_TYPE\f-\0\364\377\v\0\374\21\0\0\0\0M\0\0\4\3def\22information_schema\7COLUMNS\7COLUMNS\tCollation\16COLLATION_NAME\f-\0\200\0\0\0\375\0\0\0\0\0E\0\0\5\3def\22information_schema\7COLUMNS\7COLUMNS\4Null\vIS_NULLABLE\f-\0\f\0\0\0\375\1\0\0\0\0C\0\0\6\3def\22information_schema\7COLUMNS\7COLUMNS\3Key\nCOLUMN_KEY\f-\0\f\0\0\0\375\1\0\0\0\0K\0\0\7\3def\22information_schema\7COLUMNS\7COLUMNS\7Default\16COLUMN_DEFAULT\f-\0\364\377\v\0\374\20\0\0\0\0@\0\0\10\3def\22information_schema\7COLUMNS\7COLUMNS\5Extra\5EXTRA\f-\0x\0\0\0\375\1\0\0\0\0J\0\0\t\3def\22information_schema\7COLUMNS\7COLUMNS\nPrivileges\nPRIVILEGES\f-\0@\1\0\0\375\1\0\0\0\0K\0\0\n\3def\22information_schema\7COLUMNS\7COLUMNS\7Comment\16COLUMN_COMMENT\f-\0\0\20\0\0\375\1\0\0\0\0\5\0\0\v\376\0\0\"\0M\0\0\f\2id\20int(11) unsigned\373\2NO\3PRI\373\16auto_increment\37select,insert,update,references\0I\0\0\r\4name\fvarchar(255)\17utf8_general_ci\2NO\0\373\0\37select,insert,update,references\0J\0\0\16\5alias\fvarchar(255)\17utf8_general_ci\2NO\0\373\0\37select,insert,update,references\0H\0\0\17\vdeion\4text\17utf8_general_ci\2NO\0\373\0\37select,insert,update,references\0\0\0\2\3def\16u0622208_admin\vp1bev_users\vp1bev_users\2id\2id\f?\0\v\0\0\0\3\3B\0\0\0B\0\0\3\3def\16u0622208_admin\vp1bev_users\vp1bev_users\4name\4name\f-\0@\6\0\0\375\t@\0\0\0J\0\0\4\3def\16u0622208_admin\vp1bev_users\vp1bev_users\10username\10username\f-\0X\2\0\0\375\t@\0\0\0D\0\0\5\3def\16u0622208_admin\vp1bev_users\vp1bev_users\5email\5email\f-\0\220\1\0\0\375\t@\0\0\0J\0\0\6\3def\16u0622208_admin\vp1bev_users\vp1bev_users\10password\10password\f-\0\220\1\0\0\375\1\0\0\0\0D\0\0\7\3def\16u0622208_admin\vp1bev_users\vp1bev_users\5block\5block\f?\0\4\0\0\0\1\t@\0\0\0L\0\0\10\3def\16u0622208_admin\vp1bev_users\vp1bev_users\tsendEmail\tsendEmail\f?\0\4\0\0\0\1\0\0\0\0\0R\0\0\t\3def\16u0622208_admin\vp1bev_users\vp1bev_users\fregisterDate\fregisterDate\f?\0\23\0\0\0\f\201\0\0\0\0T\0\0\n\3def\16u0622208_admin\vp1bev_users\vp1bev_users\rlastvisitDate\rlastvisitDate\f?\0\23\0\0\0\f\201\0\0\0\0N\0\0\v\3def\16u0622208_admin\vp1bev_users\vp1bev_users\nactivation\nactivation\f-\0\220\1\0\0\375\1\0\0\0\0F\0\0\f\3def\16u0622208_admin\vp1bev_users\vp1bev_users\6params\6params\f-\0\374\377\377\3\374\21\20\0\0\0T\0\0\r\3def\16u0622208_admin\vp1bev_users\vp1bev_users\rlastResetTime\rlastResetTime\f?\0\23\0\0\0\f\201\0\0\0\0N\0\0\16\3def\16u0622208_admin\vp1bev_users\vp1bev_users\nresetCount\nresetCount\f?\0\v\0\0\0\3\1\0\0\0\0F\0\0"..., 32768, MSG_DONTWAIT, NULL, NULL) = 1537
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/cms/string/punycode.php", 0x7ffdab26d940) = -1 ENOENT (No such file or directory)
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/joomla/string/punycode.php", 0x7ffdab26d940) = -1 ENOENT (No such file or directory)
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/legacy/string/punycode.php", 0x7ffdab26d940) = -1 ENOENT (No such file or directory)
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/src/String/PunycodeHelper.php", {st_mode=S_IFREG|0644, st_size=5211, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/src/String/PunycodeHelper.php", {st_mode=S_IFREG|0644, st_size=5211, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/idna_convert/idna_convert.class.php", {st_mode=S_IFREG|0644, st_size=94950, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/idna_convert/idna_convert.class.php", {st_mode=S_IFREG|0644, st_size=94950, ...}) = 0
13:11:13 sendto(5, "\223\0\0\0\3SELECT `g`.`id`,`g`.`title`\nFROM `p1bev_usergroups` AS g\nINNER JOIN `p1bev_user_usergroup_map` AS m ON m.group_id = g.id\nWHERE `m`.`user_id` = 106", 151, MSG_DONTWAIT, NULL, 0) = 151
13:11:13 poll([{fd=5, events=POLLIN|POLLERR|POLLHUP}], 1, 86400000) = 1 ([{fd=5, revents=POLLIN}])
13:11:13 recvfrom(5, "\1\0\0\1\0029\0\0\2\3def\16u0622208_admin\1g\20p1bev_usergroups\2id\2id\f?\0\n\0\0\0\3#B\0\0\0?\0\0\3\3def\16u0622208_admin\1g\20p1bev_usergroups\5title\5title\f-\0\220\1\0\0\375\t@\0\0\0\5\0\0\4\376\0\0\2\0\16\0\0\5\0018\vSuper Users\5\0\0\6\376\0\0\2\0", 32768, MSG_DONTWAIT, NULL, NULL) = 169
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/src/Document/ErrorDocument.php", {st_mode=S_IFREG|0644, st_size=4809, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/src/Document/ErrorDocument.php", {st_mode=S_IFREG|0644, st_size=4809, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/templates/ser-vice/index.php", {st_mode=S_IFREG|0644, st_size=14183, ...}) = 0
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/cms/text.php", 0x7ffdab26d800) = -1 ENOENT (No such file or directory)
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/cms/text/text.php", 0x7ffdab26d800) = -1 ENOENT (No such file or directory)
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/joomla/text.php", 0x7ffdab26d800) = -1 ENOENT (No such file or directory)
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/joomla/text/text.php", 0x7ffdab26d800) = -1 ENOENT (No such file or directory)
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/legacy/text.php", 0x7ffdab26d800) = -1 ENOENT (No such file or directory)
13:11:13 lstat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/legacy/text/text.php", 0x7ffdab26d800) = -1 ENOENT (No such file or directory)
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/src/Language/Text.php", {st_mode=S_IFREG|0644, st_size=11777, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/libraries/src/Language/Text.php", {st_mode=S_IFREG|0644, st_size=11777, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/templates/ser-vice/error.php", {st_mode=S_IFREG|0644, st_size=1839, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/templates/ser-vice/error.php", {st_mode=S_IFREG|0644, st_size=1839, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/templates/ser-vice/error.php", {st_mode=S_IFREG|0644, st_size=1839, ...}) = 0
13:11:13 stat("/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/templates/ser-vice/index.php", {st_mode=S_IFREG|0644, st_size=14183, ...}) = 0
13:11:13 chdir("/var/www/cgi-bin/cgi_wrapper") = 0
13:11:13 sendto(5, "\276\4\0\0\3UPDATE `p1bev_session`\nSET `data` = 'joomla|s:1044:\\\"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"..., 1218, MSG_DONTWAIT, NULL, 0) = 1218
13:11:13 poll([{fd=5, events=POLLIN|POLLERR|POLLHUP}], 1, 86400000) = 1 ([{fd=5, revents=POLLIN}])
13:11:13 recvfrom(5, "0\0\0\1\0\1\0\2\0\0\0(Rows matched: 1 Changed: 1 Warnings: 0", 32768, MSG_DONTWAIT, NULL, NULL) = 52
13:11:13 sendto(5, "\1\0\0\0\t", 5, MSG_DONTWAIT, NULL, 0) = 5
13:11:13 poll([{fd=5, events=POLLIN|POLLERR|POLLHUP}], 1, 86400000) = 1 ([{fd=5, revents=POLLIN}])
13:11:13 recvfrom(5, "\234\0\0\1Uptime: 10299491 Threads: 13 Questions: 2946793919 Slow queries: 0 Opens: 179159971 Flush tables: 1 Open tables: 4048 Queries per second avg: 286.110", 32768, MSG_DONTWAIT, NULL, NULL) = 160
13:11:13 sendto(5, "\1\0\0\0\1", 5, MSG_DONTWAIT, NULL, 0) = 5
13:11:13 close(5) = 0
13:11:13 setitimer(ITIMER_PROF, {it_interval={0, 0}, it_value={0, 0}}, NULL) = 0
13:11:13 fcntl(3, F_SETLK, {type=F_UNLCK, whence=SEEK_SET, start=0, len=0}) = 0
13:11:13 write(4, "\1\6\0\1\4\351\7\0Status: 500 Internal Server Error\r\nX-Powered-By: PHP/7.4.0\r\nX-Logged-In: False\r\nX-Content-Powered-By: K2 v2.10.2 (by JoomlaWorks)\r\nCache-Control: no-cache\r\nPragma: no-cache\r\nContent-type: text/html; charset=UTF-8\r\n\r\n\n\n\n\t\n\t\320\236\321\210\320\270\320\261\320\272\320\260: 0 Call to undefined function mb_regex_encoding()\n\t\n\t\n\n\n\n\n\t\n\t
\n\t\t
\n\n\t\t\t\n \t\t\t
\320\232 \321\201\320\276\320\266\320\260\320\273\320\265\320\273\320\275\320\270\321\216, \320\274\321\213 \320\275\320\265 \320\274\320\276\320\266\320\265\320\274 \321\201\320\264\320\265\320\273\320\260\321\202\321\214 \321\215\321\202\320\276. \320\237\320\276\320\277\321\200\320\276\320\261\321\203\320\271\321\202\320\265 \320\262\320\265\321\200\320\275\321\203\321\202\321\214\321\201\321\217 \320\275\320\260 \320\263\320\273\320\260\320\262\320\275\321\203\321\216
\n \t\t\t
\n \t\t\t
0\n \t\t\t Call to undefined function mb_r"..., 1288) = 1288
13:11:13 shutdown(4, 1 /* send */) = 0


The error occurs when working with the table of the following plugin:
/var/www/vhosts/u0622208.plsk.regruhosting.ru/httpdocs/tdmolot.ru/administrator/components/com_k2/tables/table.php
  • Marco Griep
  • Marco Griep's Avatar
06 Feb 2019 09:06
Replied by Marco Griep on topic Error 500 in Kommentarfunktion von K2

Error 500 in Kommentarfunktion von K2

Category: Offizielle deutsche Gemeinschaft

This is the JavaScript Error i get
 f.cors = !!an && "withCredentials"in an, (an = f.ajax = !!an) && p.ajaxTransport(function(t) { var n; if (!t.crossDomain || f.cors) return { send: function(r, i) { var o, a = t.xhr(), s = ++rn; if (a.open(t.type, t.url, t.async, t.username, t.password), t.xhrFields) for (o in t.xhrFields) a[o] = t.xhrFields[o]; t.mimeType && a.overrideMimeType && a.overrideMimeType(t.mimeType), t.crossDomain || r["X-Requested-With"] || (r["X-Requested-With"] = "XMLHttpRequest"); for (o in r) void 0 !== r[o] && a.setRequestHeader(o, r[o] + ""); [color=red][b]a.send(t.hasContent && t.data || null),[/b][/color] n = function(e, r) { var o, u, l; if (n && (r || 4 === a.readyState)) if (delete on[s], n = void 0, a.onreadystatechange = p.noop, r) 4 !== a.readyState && a.abort(); else { l = {}, o = a.status, "string" == typeof a.responseText && (l.text = a.responseText); try { u = a.statusText } catch (e) { u = "" } o || !t.isLocal || t.crossDomain ? 1223 === o && (o = 204) : o = l.text ? 200 : 404 } l && i(o, u, l, a.getAllResponseHeaders()) } , t.async ? 4 === a.readyState ? e.setTimeout(n) : a.onreadystatechange = on[s] = n : n() }, abort: function() { n && n(void 0, !0) } } }),

Failed to load resource: the server responded with a status of 500 (Internal Server Error

Maybe an CORS Issue?
  • Marco Griep
  • Marco Griep's Avatar
05 Feb 2019 11:57
Error 500 in Kommentarfunktion von K2 was created by Marco Griep

Error 500 in Kommentarfunktion von K2

Category: Offizielle deutsche Gemeinschaft

Hallo,

die Kommentarfunktion bei mir auf der Website www.marcogriep.de
funktioniert einfach nicht.

Ich hab K2 inkl. dem Google ReCaptcha drin. Der Kommentar Senden Button übermittelt das Kommentar jedoch nicht. Folgendes steht in der Developer Console:

jquery.min.js?41e603c004e301929623b1d6dab3ffbb:2 POST www.marcogriep.de/index.php 500 (Internal Server Error)
send @ jquery.min.js?41e603c004e301929623b1d6dab3ffbb:2
ajax @ jquery.min.js?41e603c004e301929623b1d6dab3ffbb:2
(anonymous) @ k2.frontend.js?v=2.9.0&sitepath=/:47
dispatch @ jquery.min.js?41e603c004e301929623b1d6dab3ffbb:2
v.handle @ jquery.min.js?41e603c004e301929623b1d6dab3ffbb:2


System Information:
K2 Version: 2.9.0
K2 - SP Page Builder: 1.2
K2 Comments: 2.9.0
Ubuntu Server 18.10 - Apache 2.4.34
PHP Version: 7.2.10-0ubuntu1

K2 JQuery Versionen
jQuery 1.7.2 - 1.12.4 JavaScript library MIT
jQuery UI 1.8.24 & 1.11.4 JavaScript library MIT

Jemand ne Idee was das Problem sein könnte?
  • Todd Williams
  • Todd Williams's Avatar
21 Dec 2018 19:33
Replied by Todd Williams on topic Files will not stop saving

Files will not stop saving

Category: English K2 Community

Another piece of data that I just discovered while posting this. After about 2 minutes (I have never let it sit that long) I get a 500 Internal Server Error. Normally, I look for the changes to take effect on the website and hit cancel LONG before the 2 minutes is up.
  • Timothy Michel
  • Timothy Michel's Avatar
03 Dec 2018 21:31 - 03 Dec 2018 21:34
Replied by Timothy Michel on topic Content Not Displaying for one Category

Content Not Displaying for one Category

Category: English K2 Community

Fotis, I am still working on this problem, though I have found that by deleting and recreating K2 categories that I the page displays correctly again. Still some pages seem to not respond to that solution.

If I access the page this way:

www.911tap.org/join-us/find-your-tap-coordinator

The page displays correctly;

If instead I access the page using a parameter string like:

www.911tap.org/index.php?option=com_k2&view=item&layout=item&id=777

I get the following error code:



Note: I had to add an exception for images/temp, in order for access to this image to be allowed.

As you suggested previously using Filezilla's element inspector->Network tab, I get the following:
Request URL:www.911tap.org/index.php?option=com_k2&view=item&layout=item&id=777
Request method:GET
Remote address:199.116.77.184:443
Status code: 500Internal Server Error
Version:HTTP/1.1

Using the Joomla Router generated URL to access the page I get the following HTTP response.
Request URL:www.911tap.org/join-us/find-your-tap-coordinator
Request method:GET
Remote address:199.116.77.184:443
Status code: 200OK
Version:HTTP/1.1

Note: find-your-tap-coordinator is item 777.

I will finish this later. right now I have to shut my computer down and reboot. I will finish this after I save and reboot.
  • JoomlaWorks
  • JoomlaWorks's Avatar
19 Oct 2018 17:55
  • scene66
  • scene66's Avatar
17 Oct 2018 05:39

500 Internal Server Error After PHP 7 (and J3.8.7> J3.8.13) Upgrade

Category: AllVideos

Hi

Please hold off – and possibly delete this topic – as I have just discovered YouTube was down globally whn the topic was raised. The issues are likely related!!

Thank you.
  • scene66
  • scene66's Avatar
17 Oct 2018 05:10 - 17 Oct 2018 05:11

500 Internal Server Error After PHP 7 (and J3.8.7> J3.8.13) Upgrade

Category: AllVideos

Hi

In the past 24 hours we have upgraded to PHP 7 and also upgraded J3.8.7 to J3.8.13.

Allvideos have stopped working, returnig a 500 Internal Server Error: Example:
scenestr.com.au/music/premiere-watch-kav-temperley-s-new-video-pollyanna-20181008

I'd appreciate any knowledgebase info which might assist me to solve.

I will raise this with my host now.

Thanks in advance
H
  • PJones
  • PJones's Avatar
21 Jan 2018 17:41 - 21 Jan 2018 18:42
Rating Stars not working! was created by PJones

Rating Stars not working!

Category: English K2 Community

Hi guys.....can you advise on this?

Joomla 3.83, K2 2.80, PHP 7.1, MySQL 5.6 is the setup.

The rating stars just keep spinning when clicked.....it was working fine but now does this.

Error in console shows:

index.php?option=com_k2&view=item&task=vote&format=raw&user_rating=5&itemID=30 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

I've checked Hosting side and no errors registering and even installed K2 again.

Turned cache, GZip on and off no difference.

Strange thing is that an identical copy to this one is working without issue.

Any ideas?
  • Stephan Rietig
  • Stephan Rietig's Avatar
03 Oct 2017 15:26 - 03 Oct 2017 15:28
Artikel mit Bild Speichern geht nicht was created by Stephan Rietig

Artikel mit Bild Speichern geht nicht

Category: Offizielle deutsche Gemeinschaft

Hallo zusammen,

ich versuche einen Artikel zu speichern, das funktioniert auch wunderbar. Zusätzlich lege ich eine Gallerie mit SIEG an, das klappt auch sehr gut. Nur wenn ich jetzt unter "Image" ein Bild auswähle kann ich dies nicht speichern. Es erscheint nach langem Laden der Fehler

Error 500 - Internal server error

Ein interner Fehler ist aufgetreten!
Bitte versuchen Sie es zu einem späteren Zeitpunkt.


Dabei spielt es keine Rolle, ob ich versuche das Bild hochzuladen, oder es vom Server auswähle.

Hat jemand ein identisches Problem, bzw. hat hier eine Lösung für mich?

Joomla 3.80
K2 2.8.0

Danke!
  • Nik
  • Nik's Avatar
29 May 2017 16:47 - 29 May 2017 17:06
K2 500 Error as Default page was created by Nik

K2 500 Error as Default page

Category: English K2 Community

Hi all,

Working on a site ive inherited here which uses K2. Latest release of Joomla with content brought across from 2.5. Default page set as Home in the main menu and Home is a K2 category item which basically displayed a bunch of stuff. All was working well, then I went into the options tab to make it mirror the old 2.5 site. As soon as I saved these options, the homepage resulted in a blank white page with the heading '500 INTERNAL SERVER ERROR'.

Nothing in the server logs (apart from some PHP Notices re: variable assignments in the templates error.php file - but these dont matter). I have managed to extract this error from the hidden part of the theme error page:-

Cannot access protected property Exception::$message: Layout category_item_links not found. - Does anyone know what this means?

There are 2 other K2 Content modules created and showing up just fine on the homepage (they display only post / article titles no content). However the main K2 content element is the one causing the problem. I've tried deleting the menu item containing it & recreating, no joy there either.

Until I edited the 'options' on the tab for the menu item containing it, this all worked fine, that was the only change, and of course having now deleted the broken item & recreated from scratch it should be fine but it now isnt. What is going on?

The only way I got the page back is to create another menu item of another type, assign it to default, and then the page loads, showing the 2 smaller K2 content elements and they work, but not the main K2 Content element, which displays nothing, and when the only item on the page is it, it errors 500.

Your help would be much appreciated.
  • Oliver Johnson
  • Oliver Johnson's Avatar
21 Jan 2017 14:59
K2 Items not loading was created by Oliver Johnson

K2 Items not loading

Category: English K2 Community

I'm not a developer so I don't know the correct terms to describe this properly so apologies in advance if this isn't very clear.

I'm in the process of building my site which is using K2 and Simple Image Gallery Pro. Initially I was having problems with SIG Pro in that the thumbnails would appear in the gallery at the bottom of a K2 item but when you clicked on them they wouldn't open. This appeared to be down to a JQuery conflict. I changed a few settings in SIG, using a different JQuery version and a different engine and that seemed to clear the problem and for a few days SIG and K2 items displayed fine.

Every now and then though I would find that when I went to view a K2 item in the front end that I had just created it wouldn't load and it would just look like the CSS hadn't loaded but also there wouldn't be any content either. All I would see would be a text version of the main menu, my website logo and a search box .Like this:


Typically I found that if I just refreshed the page it would load correctly so i just put it down to a cache issue.

However yesterday I added about a dozen new K2 items and after I added the last one I found that NO K2 items would load. I've tried clearing the website cache, browser cache, using different browsers, different computers and even different ISP's but nothing works. The main front page of the site loads fine as do NON K2 articles but any K2 Item I click on results in the image above. I haven't installed any other components/modules/plugins in between it working and it not working. It was literally working one minute and then seconds later completed stopped and the only thing I had done in between was to click on Save on the K2 item I had just created which was just text and one image.

When I view any of the K2 items in the backend they all look fine but in the front end Firebug reports:

ReferenceError: jQuery is not defined
"NetworkError: 500 Internal Server Error

When viewing non K2 articles, no such errors are reported.

I should also point out that I have created my K2 Items using Joomla Shine Pagebuilder however I have also tried creating a new K2 item using JCE Editor and exactly the same thing happens.

I found that to get SIG working I needed to use jQuery 1.11 with colorbox engine and loading jQuery from JQuery CDN. In K2 Parameters I've tried using the same jQuery version and think I've tried just about every available option but nothing seems to make any difference (and each time I change a setting a clear the cache).

In searching here I found someone with a similar problem and it was suggested that they move the K2 plugin to be just above the page-cache plugin (mine K2 plugin was almost at the top). I've tried moving it and it made no difference.

I've no idea what else to try now.
  • kin hua
  • kin hua's Avatar
29 Nov 2016 11:37
Quick Package Installation Problem was created by kin hua

Quick Package Installation Problem

Category: Free Joomla Templates

Could use some help here, while installing the Takai Quick Package, I keep getting this error :

HTTP Request Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

Server info (All with default settings):
Windows 2003
MySQL 5.6.27
PHP 5.4.45
Base Joomla 3.2.0
Apache 2.4

Appreciate any help, thanks.
  • Krikor Boghossian
  • Krikor Boghossian's Avatar
07 Sep 2016 14:38
Replied by Krikor Boghossian on topic k2 frontend editing 500 internal server error

k2 frontend editing 500 internal server error

Category: English K2 Community

Hello,

This is a product of another developer. You will have to address this issue to them.
  • sndiario
  • sndiario's Avatar
07 Sep 2016 14:26
Replied by sndiario on topic k2 frontend editing 500 internal server error

k2 frontend editing 500 internal server error

Category: English K2 Community

Dear Krikor,
if i send you that file can you made the correctly changes for me?

Best Regards
  • Krikor Boghossian
  • Krikor Boghossian's Avatar
06 Sep 2016 19:23
  • sndiario
  • sndiario's Avatar
06 Sep 2016 18:54
Replied by sndiario on topic k2 frontend editing 500 internal server error

k2 frontend editing 500 internal server error

Category: English K2 Community

thank you, i will ask the template suport team to do it.
  • Krikor Boghossian
  • Krikor Boghossian's Avatar
06 Sep 2016 18:43
Replied by Krikor Boghossian on topic k2 frontend editing 500 internal server error

k2 frontend editing 500 internal server error

Category: English K2 Community

Hello,

This is a template specific issue.
You need to set a value of: width: 25% in this class
.mod-k2-content ul li.even .moduleItemIntrotext .moduleItemImage, .mod-k2-content ul li.odd .moduleItemIntrotext .moduleItemImage

In this file: yt-assets/developing/templates%5Esj_thedaily%5Eless%5Etemplate.css
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