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Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
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Media Manager cannot upload files

  • Jason Landry
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6 years 10 months ago #161753 by Jason Landry
Media Manager cannot upload files was created by Jason Landry
Hi, I'm trying to upload photos using the media manager within SIGPro but it's telling me that the file type is not valid with jpg file?

Do I need to change the settings someplace?

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  • Krikor Boghossian
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6 years 10 months ago #161763 by Krikor Boghossian
Replied by Krikor Boghossian on topic Media Manager cannot upload files
Hello Jason,

Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

Please open a ticket and include Super User access so we can troubleshoot the issue.

JoomlaWorks Support Team
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Please search the forum before posting a new topic :)

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6 years 8 months ago #162932 by Jim Davis
Replied by Jim Davis on topic Media Manager cannot upload files
This seems a very unfair policy. My subscription has expired and I have only just discovered this problem as well. How am I supposed to fix it? Paying to subscribe again is wrong. The product I purchased has a fault.

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  • Krikor Boghossian
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6 years 8 months ago #162941 by Krikor Boghossian
Replied by Krikor Boghossian on topic Media Manager cannot upload files
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

Please open a ticket in the helpdesk so we can look into the issue.

JoomlaWorks Support Team
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Please search the forum before posting a new topic :)

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