Keyword

No video playing for locally hosted mp4

More
6 years 3 months ago #166059 by Adam
I have a video in images/stories/video and I have set my local video folder to this path. I have entered within Virtuemart product description

{mp4}ASummerWithoutBoys{/mp4}

I have confirmed that the video exists and works, by going directly to the URL of:

xds.website/tvclassics/images/stories/videos/ASummerWithoutBoys.mp4

You can see that NO video is displayed in the product detail page at:

xds.website/tvclassics/index.php/en/1970s-tv-films-on-dvd/1970-1979-tv-films-on-dvd/a-summer-without-boys-1973-detail

I have tried a number of different paths and filenames and nothing will work. I have only been able to play YouTube videos (so I know the plugin works) but I am not intersted in playing videos from there, I need them to play from my local website.

Any assistance much appreciated. Thanks.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
6 years 3 months ago #166067 by Krikor Boghossian
Replied by Krikor Boghossian on topic No video playing for locally hosted mp4
Hello,

There are several JS issues which prevent the site and thus the extension to function properly -> jmp.sh/SWpNNoY
While to some extent the same issues are present with the default template the video is functioning xds.website/tvclassics/index.php/en/1970s-tv-films-on-dvd/1970-1979-tv-films-on-dvd/a-summer-without-boys-1973-detail?template=protostar

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • OASE Software GmbH
  • OASE Software GmbH's Avatar
  • Offline
  • Junior Member
More
6 years 2 months ago - 6 years 2 months ago #166187 by OASE Software GmbH
Replied by OASE Software GmbH on topic No video playing for locally hosted mp4
Hello Krikor,

I've to pick up this thread. Because I've the very same problem after the update to 4.8.
On my server the mp4 files are stored and have been played prior the update to 4.8.
You can see it on the site: www.familiental.com/de/familiental-entdecken/live/videos.html
The first three videos are m4v and working well, but video 4 (the one with the cow an biker in the thumbnail) will not start if you click on play. This is one of the mp4 files.
I checked the site for JS errors, but there are only 2 minor warnings.
I don't know how to get the videos working again.

Can you please help me with this?
With kind regards
René Glanzer
Last edit: 6 years 2 months ago by OASE Software GmbH. Reason: including more info regarding the mp4 file

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
6 years 2 months ago #166192 by Krikor Boghossian
Replied by Krikor Boghossian on topic No video playing for locally hosted mp4
Hello Rene,
Which browser are you using?
The video is playing fine with Chrome jmp.sh/Qt3Adbg

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • OASE Software GmbH
  • OASE Software GmbH's Avatar
  • Offline
  • Junior Member
More
6 years 2 months ago #166196 by OASE Software GmbH
Replied by OASE Software GmbH on topic No video playing for locally hosted mp4
Good Morning Krikor,

I'm using Firefox 57.0.4 (64-Bit) on a Windows 10 machine. But I also checked it with IE11 and Chrome Version 63.0.3239.132 (Offizieller Build) (64-Bit).
Only in Firefox the Player is not starting, other 2 browsers are OK.

Don't know what to do here?
With kind regards
René Glanzer

Please Log in or Create an account to join the conversation.

More
6 years 2 months ago #166209 by Personal Techie
Replied by Personal Techie on topic No video playing for locally hosted mp4
I'm also seeing this issue in Firefox v57.0.4, and also Internet Explorer, and Chrome.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
6 years 2 months ago #166223 by Krikor Boghossian
Replied by Krikor Boghossian on topic No video playing for locally hosted mp4
Are you using any Firefox plugins?
Furthermore was this issue present in FF 56-?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

More
6 years 2 months ago #166225 by Personal Techie
Replied by Personal Techie on topic No video playing for locally hosted mp4
The only plugins are 'Flash' and the OpenH264 Video Codec.

I reverted to AllVideos 4.7.x and all browsers now show the local video.

Please Log in or Create an account to join the conversation.

  • OASE Software GmbH
  • OASE Software GmbH's Avatar
  • Offline
  • Junior Member
More
6 years 2 months ago - 6 years 2 months ago #166230 by OASE Software GmbH
Replied by OASE Software GmbH on topic No video playing for locally hosted mp4
Hello,

the problem is our customer reported the error on his page. So I'm not able to tell whether the error also occured on previous FF versions.
My only plugins are: Imgur Image

But as additional info, the player only works (also in the other browsers) when I set the option "JW player location" to CDN. When i switch it to local, no video in no browser will show up: Imgur Image
Last edit: 6 years 2 months ago by OASE Software GmbH. Reason: Picture links didn't work

Please Log in or Create an account to join the conversation.

  • OASE Software GmbH
  • OASE Software GmbH's Avatar
  • Offline
  • Junior Member
More
6 years 2 months ago #166296 by OASE Software GmbH
Replied by OASE Software GmbH on topic No video playing for locally hosted mp4
Hello,

sorry to ask again. But do you have any clues what this might be?
Sincerely
René Glanzer

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum