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No video playing for locally hosted mp4

  • OASE Software GmbH
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6 years 3 months ago #166300 by OASE Software GmbH
Replied by OASE Software GmbH on topic No video playing for locally hosted mp4
Hello,

I now installed the 4.8 Version and without any other changes all viedeos are working as exprected in all browsers.
So there have to be a problem in version 4.7.

But thanks anyway, as the 4.8 version solved my problem.
Sincerely,
René Glanzer

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6 years 3 months ago #166303 by Personal Techie
Replied by Personal Techie on topic No video playing for locally hosted mp4
Um .. considering you originally said that the upgrade to v4.8 caused the issues, how did you reinstall 4.8? Did you first uninstall 4.7 ?? I'm currently on 4.7 as its working for me, whereas 4.8 did not.

If you indeed uninstalled 4.7, then installed 4.8 rather than an upgrade over 4.7, please let us know as that may be a clue as to why an upgrade is not working.

Thanks.

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  • Krikor Boghossian
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6 years 3 months ago #166309 by Krikor Boghossian
Replied by Krikor Boghossian on topic No video playing for locally hosted mp4
You can install whichever version you are planing to use 4.8.1, 4.8.0 or 4.7.0 on top of the existing version. There is no need to uninstall/ reinstall the extension.

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6 years 3 months ago #166311 by Personal Techie
Replied by Personal Techie on topic No video playing for locally hosted mp4
That's good to know. However, I know that 4.7 is working, and 4.8 did not on the site I'm mainly concerned with, so I'm kinda leery about putting it back up, but you mentioned a 4.8.1, is that available for download? The only version I see available is 4.8.0.

Thanks

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6 years 3 months ago - 6 years 3 months ago #166314 by OASE Software GmbH
Replied by OASE Software GmbH on topic No video playing for locally hosted mp4 [resolved in V4.8]
Good Morning,

the problem was solved by installing the new version V4.8. After this installation with no other change to the code all videos revert back to playing as expected. So there definitly was an error in the V4.7 version.

Thanks for the fix anyway.
Sincerely,
René Glanzer
Last edit: 6 years 3 months ago by OASE Software GmbH. Reason: typo installing instead of insgalling :-)

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  • Krikor Boghossian
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6 years 3 months ago #166337 by Krikor Boghossian
Replied by Krikor Boghossian on topic No video playing for locally hosted mp4 [resolved in V4.8]
Hello Rene,

It's nice to hear that the issue has been resolved.

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