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Google recaptcha

Omar
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6 years 4 months ago #165857 by Omar

Google recaptcha was created by Omar

Hi all,
I have read everything I found about the topic but I can't fix the problem.
Google recaptcha does not display in comments so that when I click the submit button I have this error:

{"message":"Non \u00e8 stato possibile verificare che non sei un robot","cssClass":"k2FormLogError"}

Can anybody help me?

Thanks in advance,
Omar

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Krikor Boghossian
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6 years 3 months ago #165907 by Krikor Boghossian

Replied by Krikor Boghossian on topic Google recaptcha

Hello,

This indicates a JavaScript issue. Make sure that jQuery is being properly loaded (Check K2's settings) and there are no other JavaScript errors.

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Omar
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6 years 3 months ago #165972 by Omar

Replied by Omar on topic Google recaptcha

Hi Krikor,
jQuery is loaded and I have no other JavaScript errors.

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Krikor Boghossian
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6 years 3 months ago #165985 by Krikor Boghossian

Replied by Krikor Boghossian on topic Google recaptcha

Hello,

Can you send me a link to your site?

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daniele
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5 years 2 months ago #171102 by daniele

Replied by daniele on topic Google recaptcha

Hi Krikor,
i have the same error. Could you help me?
i have joomla 3.9.2 and k2 v 2.9.
This is my link:

www.softemotion.it/aforismi/aforismi-sulla-felicita

In attach jquery's properties.

Thanks in advance

regards
Daniele

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JoomlaWorks
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5 years 2 months ago #171124 by JoomlaWorks

Replied by JoomlaWorks on topic Google recaptcha

Have you double checked your reCaptcha keys? You need to add them in K2's Settings...

Fotis / JoomlaWorks Support Team
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daniele
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5 years 2 months ago #171136 by daniele

Replied by daniele on topic Google recaptcha

Hi Fotis,
sure, i 've just added the 2 keys in Anti-spam Settings.
Any suggest?

Thanks Fotis,

regards

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JoomlaWorks
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5 years 2 months ago #171139 by JoomlaWorks

Replied by JoomlaWorks on topic Google recaptcha

Your key must be issued for reCaptcha v2 and you must also select reCaptcha v2 under the "Comments" tab in K2's Settings.

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daniele
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5 years 2 months ago #171141 by daniele

Replied by daniele on topic Google recaptcha

Hi,
thanks. Under "Comments" tab i have only Google reCaptcha and not Google reCaptcha v2. Is it normal?
thanks and regards

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JoomlaWorks
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5 years 2 months ago #171146 by JoomlaWorks

Replied by JoomlaWorks on topic Google recaptcha

Sorry, I meant the "Advanced" tab.

You should have this enabled there: jmp.sh/yL58K4A

Also, check if Joomla's reCaptcha plugin is enabled. If it is, that plugin may be causing issues...

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Google recaptcha

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