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Content Highlights not working

  • franky01jw
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5 years 1 month ago #139344 by franky01jw
franky01jw created the topic: Content Highlights not working
Maybe, content highlight is not working correctly?

1 - I put some content, one block of content highlights, in template specific.
2 - I save changes in template specifics
3 - Now, in template specific, there is one block of content highlight BLANK, EMPTY! . In the homepage the content is ok (WELL, the image don't show)
4 - If i then save changes again, the block is deleted (sure, not content at all was in it, it was empty).

I don't understand.

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5 years 1 month ago #139345 by Krikor Boghossian
Krikor Boghossian replied the topic: Content Highlights not working
Are you using the template's latest version?

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5 years 1 month ago #139346 by franky01jw
franky01jw replied the topic: Content Highlights not working
Ah, ok. Template update downloaded. But now, Why does joomla show an error: "Copy file failed" when i update the template? Anything to do before updating template?

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5 years 1 month ago #139347 by Krikor Boghossian
Krikor Boghossian replied the topic: Content Highlights not working
Not really just make sure you get the update package so you won't lose any edits.

The "Copy file failed" error is indicating that there is something wrong with your setup, either permissions or wrong path for the /tmp and /log folders.

In case of a permissions error:
Please use Admin Tools from www.akeebabackup.com/downloads/admin-tools.html in order to fix your permissions as they should be.

Right permissions on all joomla sites:
755 for folders
644 for files

Admin Tools can fix any read/write "file" permissions on your site, to what they should be. But, if your server's "owner" permissions for files are not properly setup, in other words, if Joomla cannot perform read/write operations via PHP, then it will not work properly. Either enable the Joomla! FTP layer or better still, contact your hosting company and ask them to fix any "owner" related permission issues.

As for wrong paths:
Make sure the /tmp and /log folders are writable and the path specified in your configuration.php file is indeed correct.

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5 years 1 month ago #139348 by franky01jw
franky01jw replied the topic: Content Highlights not working
Thanks, now the template has been updated ok.

But, the problem is the same with content highlights: the blocks in template specific are empty (see attachment) and, also, images don't show.

??

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5 years 1 month ago #139349 by franky01jw
franky01jw replied the topic: Content Highlights not working
Sorry, the attachment of the last post, well, one screenshot: imgur.com/G2jEWZ4

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5 years 1 month ago #139350 by Krikor Boghossian
Krikor Boghossian replied the topic: Content Highlights not working
Could you send me administrator access via the contact form please? nuevvo.com/contact

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5 years 1 month ago #139351 by Krikor Boghossian
Krikor Boghossian replied the topic: Content Highlights not working
Thank you for your feedback,

The highlights are working (I took the liberty of publishing two new ones since this is not a production site).

The issue however is that the value is stored but not shown in the template's parameters after it has been saved.

This will be fixed in an upcoming template update.

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5 years 1 month ago #139352 by franky01jw
franky01jw replied the topic: Content Highlights not working
Ok, undestood. Thanks

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5 years 1 month ago #139353 by Krikor Boghossian
Krikor Boghossian replied the topic: Content Highlights not working
You 're welcome Francisco.

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