Keyword
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

Parameters in template options will not save

More
5 years 2 months ago - 5 years 2 months ago #139293 by Kirk
Kirk created the topic: Parameters in template options will not save
I try to make simple adjustments in template parameters like changing the logo and copyright info, ect. It says changes were made successfully but the parameters area doesn't retain the changes nor does the front end reflect such changes.

Also, something I think is odd is that the "template specific" tab has always been empty. Why would there be a tab with nothing in it?

Screenshots available.

Template - Toreda

Does someone have any guidance for this issue? It would be greatly appreciated.

Please Log in or Create an account to join the conversation.

More
5 years 2 months ago #139294 by Krikor Boghossian
Krikor Boghossian replied the topic: Parameters in template options will not save
Hello Kirk,

Are you using the template's latest version -1.1.2 ?
This version solves the issue you are describing.

When you update make sure to clean both Joomla!'s cache and your browser's cache as well.

IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

---
JoomlaWorks
www.joomlaworks.net/

Please Log in or Create an account to join the conversation.

More
4 years 9 months ago #139295 by Florida Company
Florida Company replied the topic: Parameters in template options will not save
I've done this and template still does not save.. very dissatisfying issue.

using latest version -1.1.2
joomla Joomla! 3.1.5
cleaned cached
cleared joomla cached
tried different browsers

Please Log in or Create an account to join the conversation.

More
4 years 9 months ago #139296 by Krikor Boghossian
Krikor Boghossian replied the topic: Parameters in template options will not save
Can you send administrator access?
Please use the contact form. nuevvo.com/contact

IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

---
JoomlaWorks
www.joomlaworks.net/

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum