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media manager error after upgrade

  • Mohamed Wissem LANDOLSI
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8 years 1 month ago #152577 by Mohamed Wissem LANDOLSI
media manager error after upgrade was created by Mohamed Wissem LANDOLSI
Hello All
After upgrading joomla to 3.5 (by ftp uploads) and updating to the latest K2 version (from site backend with joomla update manager) the when i trye to open media manager in frondend and in backend I got the follwing error :

Invalid backend configuration.
Readable volumes not available.

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  • Krikor Boghossian
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8 years 1 month ago #152644 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Hello,

Can you try disabling error reporting.
This setting can be found in your site's global configuration menu.

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  • Mohamed Wissem LANDOLSI
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8 years 1 month ago #152694 by Mohamed Wissem LANDOLSI
Replied by Mohamed Wissem LANDOLSI on topic media manager error after upgrade
unfortunately after changing error reporting parameter the problem is not solved and it stays the same error.

With "none" or "system default" value I got this message :

Invalid backend configuration.
Readable volumes not available.

with "simple" , "maximum" and "developement" values, I got :

Invalid backend response.
Data is not JSON.

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8 years 1 month ago #152710 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Ok, keep none for error reporting.
This could be related to a couple of causes.

a) Permissions, Please install Admin Tools from www.akeebabackup.com/downloads/admin-tools.html in order to fix your permissions as they should be and then reinstall the extension.

Right permissions on all joomla sites:
755 for folders
644 for files

Admin Tools can fix any read/write "file" permissions on your site, to what they should be. But, if your server's "owner" permissions for files are not properly setup, in other words, if Joomla cannot perform read/write operations via PHP, then it will not work properly.

b) Your hosting provider might be stoping symlinks from functioning.

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8 years 2 weeks ago #154090 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
I'm expring the sam problem and nothin of above have help me? There is now way to uploading images for me at this time in K2? When using "Item image" to upload nothing happens and when using "Brows on server" I get "Data is not Json"

What to do?

Thanks in advance
/Regards Thomas

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  • Krikor Boghossian
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8 years 2 weeks ago #154135 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Can you try disabling error reporting?
This setting is located in your site's global configuration options.

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8 years 2 weeks ago #154148 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
Hi and thanks for the answer. I have disabling error reporting. But it's still the same.
Regards Thomas

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8 years 2 weeks ago #154166 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Do you still get DATA is not JSON or Invalid backend configuration.
Readable volumes not available.?

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8 years 2 weeks ago #154174 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
Hi, Yes! This is what I get: Invalid backend response.
Data is not JSON.

Regards Thomas

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8 years 2 weeks ago #154182 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic media manager error after upgrade

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