Hi , I purchased SIG Pro and installed it as per instructions , Ive checked permissions on the appropriate directories, but not having any luck. No thumbnails are visible ! Please help

Hello ...... Anybody out there who can help with this issue , PLEASE , Any JoomolaWorks Gurus out there ??? ....

1) I have installed the extensions successfully
2) The Gallery directory has permissions of 755
3) The /mambots/content/plugin_jw_sigpro has permissions 0f 755
4) My url which Im testing this on is relativewind.co.uk/CapturedCanvas/index.php?option=com_content&task=view&id=22&Itemid=29
5) My hosting company is 1and1.co.uk

Some help will be greatly appreciated  :)

Many Thanks
Dale

Hello , Well you wont believe it but I didnt publish the mambot ...DOH !!!
But unfortuantely I'm now getting a Sevrer error

[b]Error 500 - Internal server error[/b]

An internal server error has occured!
Please try again later.

Any Help will be appreciated

Thanks

Hi there!!!

Can you please tell me if the server support GD2 library?

Can you see at your phpinfo() if you have those settings?

gd
GD Support              enabled
GD Version         bundled (2.0.28 compatible)
FreeType Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPG Support         enabled
PNG Support         enabled
WBMP Support         enabled
XBM Support         enabled

If your server support the GD2 library, mail me please an super administrator account of your admin panel to see the issue! ( please, send me also te email you used at Paypal )

Thank you!

Hi Vinikey

Thank you for the reply :) How do I see if the server supports the GD2 Library ?

Thanks
Dale

Hi there!!!

At your administrator panel select from the menu
"System -> system info"
and at the tab "Php info" try to find the Directive gd!

Hi Vinikey

Thanks for the reply, please check your private messages for details regarding access.

Thanks
Dale

Thanks to George (Vinikey) for doing a great job and helping me with my gallery problem. Response time was quick and resolution swift. :D

I have exactly the same probleme with sig free all is ok i use whith it till 60 thums per page.
but with the pro version i have when use more than 20 thums :

Error 500 - Internal server error

An internal server error has occured!
Please try again later.

Provider 1and1.fr

Thank you for finding a solution that dosn't tell us to change provider or to change his setting because all is ok GD2 ...

Hi my friend amorino!

You have an Error 500 - Internal server error when you activate the SIG PRO mambot?!

Can you give us a direct link?

Check to fix first this bug,
and after that check the Memory Limit of the server!

Thank you!