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AllVideos 4.7.0 - White Screen

  • Kiriaki Iven
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8 years 5 months ago #149601 by Kiriaki Iven
AllVideos 4.7.0 - White Screen was created by Kiriaki Iven
Hi. Hope you're doing fine :)

I've just installed AllVideos 4.7.0 and have configured it on Joomla 3.4.5.
AllVideos Settings: prntscr.com/96pj0b
AllVideos Advanced Settings: prntscr.com/96pjd1

Joomla Settings:
SEO and Cookie: prntscr.com/96pjlz
System: prntscr.com/96pkay
Server: prntscr.com/96pkj1
Super Users: No Filtering

System information: prntscr.com/96pksn
Relevant PHP Settings: prntscr.com/96pkze
Folder Permissions: Everything is Writable except configuration.php

PHP Version 5.6.15. FULL php settings: razberi.info/pinfo.php

I'm trying to display .mov files (QuickTime).
Direct Link to video: razberi.info/images/eduv/joomla_1_za_kursa.mov

Link to the white page:
razberi.info/joomla/2877-joomla-видео-уроци-технически-изисквания-за-работата-на-joomla-урок-4

Content of the page:

Here should be displayed a video, located: razberi.info/images/eduv/joomla_1_za_kursa.mov
{mov}joomla_1_za_kursa{/mov}

Here should be displayed a video, located razberi.info/images/eduv/big_buck_bunny_720p_1mb.mp4
{mp4}big_buck_bunny_720p_1mb.mp4{/mp4}

Could you please assist me? If you need, i could provide FTP, admin access and turn on Debug

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8 years 5 months ago #149613 by Lefteris
Replied by Lefteris on topic AllVideos 4.7.0 - White Screen
Hi,

Try to use the development version from github.com/joomlaworks/allvideos/archive/master.zip .

However note that Google stopped support for NPAPI plugins like Quicktime support.google.com/chrome/answer/6213033?hl=en .

This means that your video cannot be played in Chrome.

In order to ensure maxumum device compatibility i suggest to convert your videos to MP4 format.

JoomlaWorks Support Team
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8 years 5 months ago #149625 by Kiriaki Iven
Replied by Kiriaki Iven on topic AllVideos 4.7.0 - White Screen
Hello @Lefteris. Thank you so much for your assistance.
I have uninstalled AllVideos 4.7.0 and installed the file that you have attached.
Also i have removed the mov files, and instead of them now i'm using .mp4 video, that's the video
razberi.info/images/eduv/bib.mp4

In this situation the player is loading but it says:
"Error loading media. File could not be played".

Content of the article:
Here should be displayed a video, located razberi.info/images/eduv/bib.mp4
{mp4}bib.mp4{/mp4}

URL of the article:
razberi.info/joomla/2877-joomla-видео-уроци-технически-изисквания-за-работата-на-joomla-урок-4

AllVideos Settings:
prntscr.com/96t3yy

Am i doing something wrong?

Regards,
K.I. :)

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8 years 4 months ago #149647 by Lefteris
Replied by Lefteris on topic AllVideos 4.7.0 - White Screen
Yes, the tag is not correct. The file extension should not be included. The correct tag should be:
{mp4}bib{/mp4}

Read the documentation to learn more regarding the plugin tags format at www.joomlaworks.net/support/docs/allvideos .

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8 years 4 months ago #149661 by Kiriaki Iven
Replied by Kiriaki Iven on topic AllVideos 4.7.0 - White Screen
Thank you so much, now it works, Hurray!

Actually the reason was not the incorrect tag - it was entered as you described.
I found that the following two fields were containing wrong data
JW Player API Key (optional)
JW Player CDN Url

is it possible to use the paid version of the video player, using AllVideos? If so - what should i do?

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8 years 4 months ago #149664 by Lefteris
Replied by Lefteris on topic AllVideos 4.7.0 - White Screen
AllVideos has not been tested with the paid version but it guess you will get either a different API key or a custom CDN URL.

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