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Not able to select k2 item in menus options

  • Amit Gora
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9 years 3 months ago #136226 by Amit Gora
Replied by Amit Gora on topic Not able to select k2 item in menus options
Please give me your email id where i can send my domain details with administrator so please check form your end that let me know what is issue in my site administrator.

Regards,
Amit

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9 years 3 months ago #136231 by Amit Gora
Replied by Amit Gora on topic Not able to select k2 item in menus options
Please provide me your email id where i can send my site details. And please check from your end and let me know what is issue in my administrator plz.

Regards,
Amit

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  • Krikor Boghossian
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9 years 3 months ago #136246 by Krikor Boghossian
Replied by Krikor Boghossian on topic Not able to select k2 item in menus options
You can use our contact form to send credentials
www.joomlaworks.net/support/contact

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9 years 3 months ago #136247 by Amit Gora
Replied by Amit Gora on topic Not able to select k2 item in menus options
I have sent my site details through your contact form. please check and let me know ASAP please.

Regards,
Amit

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9 years 3 months ago #136251 by Krikor Boghossian
Replied by Krikor Boghossian on topic Not able to select k2 item in menus options
This is a server setup or a security extension issue.
URLs with a trailing ] cannot be rendered. The same URL with the unclosed [ still renders.

This is either related to your hosting provider's server setup, a security extension or a custom htaccess file.

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9 years 3 months ago #136304 by Amit Gora
Replied by Amit Gora on topic Not able to select k2 item in menus options
But i am using k2 old version on same server in another site. He is working fine so let me know what is wrong with new version.

Please try to help me ASAP because my client force me to run site successfully.

If you need i can provide you that details also through the contact form.

Regards,
Amit

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  • Krikor Boghossian
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9 years 3 months ago #136310 by Krikor Boghossian
Replied by Krikor Boghossian on topic Not able to select k2 item in menus options
I already logged in your site.
If you add brackets to other URL they will fail as well.

Please double check your htaccess file and also ask your hosting provider if there are any additional security extensions running.

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9 years 3 months ago #136327 by Amit Gora
Replied by Amit Gora on topic Not able to select k2 item in menus options
I m talking you about my another site on same domain in which we are using k2 old version which is working fine on same server. So i want to know that why this issue is coming with latest version. If you need then i can also provide you that site details also where we are using k2 older version.

Regards,
Amit

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  • Krikor Boghossian
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9 years 3 months ago #136332 by Krikor Boghossian
Replied by Krikor Boghossian on topic Not able to select k2 item in menus options
Did you check your htaccess file, did you double check this with your hosting provider?

Do this before sending me credentials to your other site.

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9 years 3 months ago #136567 by Amit Gora
Replied by Amit Gora on topic Not able to select k2 item in menus options
Check below logs which is provided by my hosting company.

[Tue Jan 20 14:22:09 2015] [error] [client 180.215.182.48] ModSecurity: Warning. Match of "eq 1" against "&ARGS:CSRF_TOKEN" required. [file "/usr/local/apache/conf/modsec2.user.conf"] [line "6025"] [id "981143"] [msg "CSRF Attack Detected - Missing CSRF Token."] [hostname "www.namskarbollywood.com"] [uri "/components/com_allvideoshare/css/allvideoshare.css"] [unique_id "VL4XOdBz2sIAAArqv6UAAABY"]

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