Keyword

K2 Media Manager - Blank page

  • Jose Negron
  • Jose Negron's Avatar Topic Author
  • Offline
  • Junior Member
More
8 years 8 months ago #146843 by Jose Negron
K2 Media Manager - Blank page was created by Jose Negron
Hello,

I'm using K2 and when I cking on the Image tab inside an item, then choosing "browse server", I get a blank page that only shows [ K2 v2.6.9 | Copyright © 2006-2015 JoomlaWorks Ltd. ].

The same thing happens when clicking on the K2 "media manager" from the control pane.

I've read here a previous topic on this issue but that did not help me.

Any help?

Thanks,
Jose

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
8 years 8 months ago #146844 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
Hello Jose,
Are you using Joomla! 3.4.3? Have you disabled error reporting?

Can you check the console tab of your browser's developer tools for any errors?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • Jose Negron
  • Jose Negron's Avatar Topic Author
  • Offline
  • Junior Member
More
8 years 8 months ago #146846 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
Hello Krikor,

No, I haven't. disabled error reporting.

This is what I Have from the console tab.

ReferenceError: Hash is not defined modal.js:7:7443
Password fields present on an insecure (http://) page. This is a security risk that allows user login credentials to be stolen.[Learn More] <unknown>
Password fields present in a form with an insecure (http://) form action. This is a security risk that allows user login credentials to be stolen.[Learn More] <unknown>
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at angulosalternos.com/index.php?option=com_jrealtimeanalytics&format=json. (Reason: CORS header 'Access-Control-Allow-Origin' missing).

Please Log in or Create an account to join the conversation.

  • Jose Negron
  • Jose Negron's Avatar Topic Author
  • Offline
  • Junior Member
More
8 years 8 months ago #146847 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
Sorry, I'm using Joomla 3.4.3.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
8 years 8 months ago #146850 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
Are you using a security extension? Is it possible to temporarily disable it and try again?

What is causing the modal.js issue? Is this issue present in other views as well?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • Jose Negron
  • Jose Negron's Avatar Topic Author
  • Offline
  • Junior Member
More
8 years 8 months ago #146852 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
I'm not using any type of security extension. I'm working in a Godaddy VPS.

The issue is present in every K2 view (items, categories). For example, in Items I can upload images using the browser button, but not the browser button. I can use the Jooma Media Manager without problem.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
8 years 8 months ago #146853 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
K2's media player is relying on Javascript so this error will prevent it from working properly.

You need to find which extension is causing this js issue.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • Jose Negron
  • Jose Negron's Avatar Topic Author
  • Offline
  • Junior Member
More
8 years 8 months ago #146854 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
You were right. An extension was causing the problem.

Thanks!!!

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
8 years 8 months ago #146861 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
You 're welcome Jose,

Which extension was it?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • Jose Negron
  • Jose Negron's Avatar Topic Author
  • Offline
  • Junior Member
More
8 years 8 months ago #146868 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
The extension was YT Shortcode form Smartaddons.

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum