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Comment System Down

  • Granville Stewart
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8 years 7 months ago #148420 by Granville Stewart
Comment System Down was created by Granville Stewart
Hello our K2 Comment system went down 2 weeks ago. Before then, it was working for maybe 2 years.


Here is the entire error message for referance

TableK2Comment: :store failed
Duplicate entry '621447' for key 'PRIMARY' SQL=INSERT INTO `e8if4_k2_comments` (`itemID`,`userName`,`commentDate`,`commentText`,`commentEmail`,`commentURL`,`published`) VALUES ('1702','Jess','2015-10-06 23:11:46','TESTING','[email protected]','http://www.vegasintervention.com','0')

We are willing to do anything, except reformat or erase the database and start over, because we have over 2,000 ( two thousand ) articles from the past 2 Years. Is it possible to reload k2 without destroying previous work? Any suggestions? And no upgrading to Joomla 3 has been taken off the table until be get past this issue.

Also we have tried other Commenting Systems like CC Comments and JComments, but it seems they are not able to read K2 Categories?
Has anyone else come across this problem?

Sincerely,

Granville

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  • Krikor Boghossian
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8 years 7 months ago #148441 by Krikor Boghossian
Replied by Krikor Boghossian on topic Comment System Down
Have you tried to repair the database? PhpMyAdmin offers this functionality.

PS. Backup the db prior performing any operations.

JoomlaWorks Support Team
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