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Tags gone after update
- Lee Tempest
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7 years 5 months ago #159315
by Lee Tempest
Tags gone after update was created by Lee Tempest
Hello,
I've got a J2.5 site with K2 2.6.9 installed.
I've setup a J3 site. Then installed K2.6.9 into this J3 site. I then exported the J2.5 database tables and imported them into the J3 tables.
I've ran the update on the J3 site and now have K2 2.7.1 However even though the tags are visible in the backend they have disappeared when viewing an item. The tags_xref table contains all the ids and seems to be exactly the same as the J2.5 site.
I've tried clearing the cache, the databases seem to all be OK.
Why are the tags not displayed in the J3 K2 2.7.1 items yet are in the database tables?
Thanks
Lee
I've got a J2.5 site with K2 2.6.9 installed.
I've setup a J3 site. Then installed K2.6.9 into this J3 site. I then exported the J2.5 database tables and imported them into the J3 tables.
I've ran the update on the J3 site and now have K2 2.7.1 However even though the tags are visible in the backend they have disappeared when viewing an item. The tags_xref table contains all the ids and seems to be exactly the same as the J2.5 site.
I've tried clearing the cache, the databases seem to all be OK.
Why are the tags not displayed in the J3 K2 2.7.1 items yet are in the database tables?
Thanks
Lee
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- Krikor Boghossian
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7 years 5 months ago #159324
by Krikor Boghossian
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Krikor Boghossian on topic Tags gone after update
Check to see if its is a template issue, or if the tags are hidden from the category's settings.
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- Lee Tempest
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7 years 5 months ago #159340
by Lee Tempest
Replied by Lee Tempest on topic Tags gone after update
There is no template issue, I'm still using the default J3 template.
What category setting?
The tags are actually not shown in the backend when editing an item, the tag field is empty.
Lee
What category setting?
The tags are actually not shown in the backend when editing an item, the tag field is empty.
Lee
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7 years 4 months ago #159360
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Tags gone after update
Oh this is most likely a JS issue then (jQuery UI's autocomplete etc),
can you check the console tab of your browser's developer tools for any errors?
can you check the console tab of your browser's developer tools for any errors?
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- Lee Tempest
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7 years 4 months ago #159447
by Lee Tempest
Replied by Lee Tempest on topic Tags gone after update
Krikor,
There does not seem to be any console error associated with the tag issue. However I'm now getting and error saying a User cannot be found. I guess this relates to the original site having a different USER ID in the db. Which tables are these user ID stored? Can I just search and replace them with the new user ID?
Warning
JUser: :_load: Unable to load user with ID: 42
JUser: :_load: Unable to load user with ID: 46
And via the fronted I get:
JUser: :_load: Unable to load user with ID: 42
JUser: :_load: Unable to load user with ID: 46
JUser: :_load: Unable to load user with ID: 51
JUser: :_load: Unable to load user with ID: 47
Lee
There does not seem to be any console error associated with the tag issue. However I'm now getting and error saying a User cannot be found. I guess this relates to the original site having a different USER ID in the db. Which tables are these user ID stored? Can I just search and replace them with the new user ID?
Warning
JUser: :_load: Unable to load user with ID: 42
JUser: :_load: Unable to load user with ID: 46
And via the fronted I get:
JUser: :_load: Unable to load user with ID: 42
JUser: :_load: Unable to load user with ID: 46
JUser: :_load: Unable to load user with ID: 51
JUser: :_load: Unable to load user with ID: 47
Lee
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7 years 4 months ago #159457
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Tags gone after update
This means that the user(s) who are associated with these items were deleted.
Can you send me a link to your site?
Can you send me a link to your site?
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- Lee Tempest
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7 years 4 months ago #159538
by Lee Tempest
Replied by Lee Tempest on topic Tags gone after update
Krikor,
How can I securely send you login details?
Lee
How can I securely send you login details?
Lee
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