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AllVideo audio player not loading when media is from server

  • Kelsey Brookes
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7 years 2 months ago #160116 by Kelsey Brookes
Hi there,

Having a bit of an odd issue with AllVideos.

If I upload my mp3 files to images/audio via FTP, then use the 'browse server' button in the media tab to add them to the item, the audio player does not load at all - no errors, it's not present in the source.

If I upload via the upload button, then the file appears to upload and save without error and the player appears on the frontend, but fails to play because the audio file that is created from this process doesn't exist - e.g. it's supposed to create a file with the itemID and extension .mp3, but that file is not present in images/audio and creates an error on the frontend.

My permissions on the existing mp3 files are 644, folder 755.

V4.7 had a different issue, so I upgraded to 4.8DEV to fix another problem.

I'm on 2.7.1 of K2, 3.6.5 of Joomla.

Any help would be appreciated.

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  • Kelsey Brookes
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7 years 2 months ago #160131 by Kelsey Brookes
I've downloaded to v4.7 which has allowed me to use the 'browse server' button to attach MP3s again.

However I'm still getting the 404s on quicktime and the non-existent thumbnails for audio items.

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  • Krikor Boghossian
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7 years 2 months ago #160141 by Krikor Boghossian
Replied by Krikor Boghossian on topic AllVideo audio player not loading when media is from server
Hello Kelsey,

Can you send me a URL where the player fails?
Preferably using 4.8

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  • Krikor Boghossian
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7 years 2 months ago #160142 by Krikor Boghossian
Replied by Krikor Boghossian on topic AllVideo audio player not loading when media is from server
Hello Kelsey,

Can you send me a URL where the player fails?
Preferably using 4.8

JoomlaWorks Support Team
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