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Stuck at Joomla 3.6.5. Cannot Update

  • Michael Monteith
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6 years 10 months ago #162762 by Michael Monteith
Stuck at Joomla 3.6.5. Cannot Update was created by Michael Monteith
I've come back to this to try again and still frustrated to no end. I've spent at least 3 full days off and on trying different things. I have a couple of sites that breaks every time I try to update to Joomla 3.7.3. I think my previous attempts were to 3.7.1 I think. Well, in any case as soon as I do the update the home page and all pages seem to loose their framework. I'm using K2. I've removed about all other extensions and still keep my site working. I just can't upgrade Joomla. I've done database checks, clearing cache etc prior and after. Thank goodness for backup. I've tried automatic updates, manual updates, etc. I don't know if it's K2, Joomla, or the combination or what. If it was just my personal site only I'd trash it, do the update and start over. But it's also doing it on a club site I built for a club I'm in. It took me a long time getting the gallery of all their pics up and would be a huge investment in time trying to rebuild that all over. For some reason I can attach files to this. I was going to show before and after.

Here's some information. I'm running on Godaddy.
System Information
Setting Value

PHP Built On Linux a2plcpnl0394.prod.iad2.secureserver.net 2.6.32-673.26.1.lve1.4.25.el6.x86_64 #1 SMP Wed Apr 5 16:33:01 EDT 2017 x86_64
Database Version 5.6.35-cll-lve
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 5.6.30
Web Server Apache/2.4.25
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.6.5 Stable [ Noether ] 1-December-2016 22:46 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
K2 - 2.7.1
Joomla 3.6.5

I'll try attaching the files again later.

It's either get past this or toss Joomla altogether. I mean I don't want to have to get to a point and have to rebuild a site all over when stuff like this happens. That or stay at the current version. Which I know will not work forever either.

Thanks
Michael

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  • Krikor Boghossian
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6 years 10 months ago #162772 by Krikor Boghossian
Replied by Krikor Boghossian on topic Stuck at Joomla 3.6.5. Cannot Update
Hello Michael,

This looks like a template / template framework issue.
Have you contacted the template's developer?

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  • Michael Monteith
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6 years 10 months ago #162780 by Michael Monteith
Replied by Michael Monteith on topic Stuck at Joomla 3.6.5. Cannot Update
Awsome!. I had totally forgot about the template. It was JSN Boot Pro. Which I do love. I switched it to one of the default Joomla templates and did the update and that worked. When I switched it back to JSN Boot Pro it was broke. But what I did was reinstall the JSN Boot Pro and it worked.

Thanks a million.
Michael

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  • Krikor Boghossian
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6 years 10 months ago #162799 by Krikor Boghossian
Replied by Krikor Boghossian on topic Stuck at Joomla 3.6.5. Cannot Update
Nice to hear that you got it working Michael :)

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