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Thumbnails Not Showing - READ Troubleshooting!

  • jbensous
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15 years 2 months ago #21502 by jbensous
I have the proper GD library, my file and folder permissions are set properly and I used the right code to insert the gallery into my content, yet still I get only tiny little squares and no thumbnails, or Xs depending on the browser I use. I cannot afford to have these glitches on my site when the Network is looking to see when I post up their previews. I have contributed multiple donations to you guys for this and for the slide show, etc. - please DO answer as I would like to be able to recommend you to other people. Thanks!

Link: www.acedmagazine.com/content/view/3107/54/

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15 years 2 months ago #21503 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: Thumbnails Not Showing - READ Troubleshooting!
Hi there!

The link
http://www.acedmagazine.com/mambots/content/plugin_jw_sig/showthumb.php?img=ontheheadofapin/54163.jpg&width=100&height=100&quality=80
that creates the thumbs on the fly, returns all the page with the message
The page you are trying to access does not exist.
Please select a page from the main menu.

Do you use an htaccess with some kind of rewrite code?
The server doesn't understand that this is link to the file showthumb.php.



Also, I 'd rather if you didn't ask questions on sig free in the sig pro's forum

Thank you!

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15 years 2 months ago #21504 by jbensous
Sorry.

There is rewrite code on there from the Joom Sef component that I had previously installed but had to remove because it messed up my SQL performance.

RewriteEngine On
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteRule ^(.*) index.php
RewriteCond %{QUERY_STRING} mosConfig_[a-zA-Z_]{1,21}(=|\%3D) [OR]
RewriteCond %{QUERY_STRING} base64_encode.*\(.*\) [OR]
RewriteCond %{QUERY_STRING} (\<|%3C).*script.*(\>|%3E) [NC,OR]
RewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR]
RewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2})
RewriteRule ^(.*)$ index.php?error=jInject [F,L]

Problem is, when I try to remove the code all of my pages are 500 error...

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15 years 2 months ago #21505 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: Thumbnails Not Showing - READ Troubleshooting!
If you have uninstalled the Joom sef component
try to copy the original htaccess to your server.

You can download from the joomla.org an installation zip and use the htaccess from there.
Before you try that, backup the existing htaccess in your server.

Thank you!

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15 years 2 months ago - 15 years 2 months ago #21506 by jbensous
Dunno why I didn't think of that! Thanks so much!!!  I still cannot see thumbnails though. Any ideas?

GD Support => enabled
GD Version => bundled (2.0.34 compatible)
All folders are writeable for images
now using htaccess file from original Joomla install.

By the by, I would be very happy to buy the pro if I could at least get the free to work. I really don't want to spend money on something that isn't going to work on my site. Thanks!

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15 years 1 month ago #21507 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: Thumbnails Not Showing - READ Troubleshooting!
Hi again!

Well, now the link
http://www.acedmagazine.com/mambots/content/plugin_jw_sig/showthumb.php?img=ontheheadofapin/54162.jpg&width=100&height=100&quality=80
returns an 500 Internal Server Error

I'll need the message passed to the error logs of the server. It could be some function that doesn't support the server, but I'll know for sure when I see the log file!

You can PM me an FTP account to check by myself this file and modify the necessary files of sig free, if it is required!

Thank you!

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