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Uploaded an mp4 video and it's not working

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10 years 1 month ago #54933 by Beryl
Replied by Beryl on topic Uploaded an mp4 video and it's not working
I have tried everything mentioned previously in the post, and now I even tried changing the file name from MAH00104.MP4 to mah00104.mp4 and it still gives the same error in firefox, I then tried it with chrome and it wouldn't play either. The videos are definitely on the server as I can see them in ftp and the cpanel file manager the url is sitename/images/video_downloads/nameofvid

Is there any way for you to let me give you registered user details to the site and the url so that you can see for yourself? I would prefer to be able to message these details to you privately.

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10 years 1 month ago #54938 by Alicia
Replied by Alicia on topic Uploaded an mp4 video and it's not working
i am having the same problem too!

i had a mov video and no problem, but we couldnt see it with android, so we were trying to switch to mp4 but is not working.
also tried using the youtube link and not working either. the path, the name is on lowercase without spaces,



ayuda/help!

Gracias ! :)

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10 years 1 month ago - 10 years 1 month ago #54943 by Lefteris
Replied by Lefteris on topic Uploaded an mp4 video and it's not working
@Beryl

Since your video is located at sitename/images/video_downloads the folder in AllVideos settings must be set to images/video_downloads and the tag should be {mp4}mah00104{/mp4}

@Alicia

Check again the folder in the AllVideos settings. Also ensure that the video is in the correct folder.

JoomlaWorks Support Team
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Last edit: 10 years 1 month ago by Lefteris.

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10 years 1 month ago #54945 by Beryl
Replied by Beryl on topic Uploaded an mp4 video and it's not working
Hi Lefteris

It is already like that. I have downloaded the video off the server and checked that it plays, and it does.


Here are some screen shots

www.inspireaviation.com/images/MWSnap115.jpg

www.inspireaviation.com/images/MWSnap116.jpg

www.inspireaviation.com/images/MWSnap117.jpg

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10 years 1 month ago #54948 by Alicia
Replied by Alicia on topic Uploaded an mp4 video and it's not working
i cant figure it out whats wrong

www.dropbox.com/s/txyhnrqg631c2mw/allvideos-prob.jpg

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10 years 1 month ago #54951 by Stefanos
Replied by Stefanos on topic Uploaded an mp4 video and it's not working
@Beryl

Hi,

try to remove the .mp4 from the filename inside the {mp4}{/mp4} short code.

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10 years 1 month ago #54958 by Beryl
Replied by Beryl on topic Uploaded an mp4 video and it's not working
AWESOME!!!! Thank you Stefanos it now plays ... one more question ... is there a way to make it play a few more seconds of the entire video? It is currently playing about 3 seconds long, I am not sure if this is because of the buffering speed I set? But after that it just stops and the play button shows again. Thank you again!!!

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10 years 1 month ago #54964 by Lefteris
Replied by Lefteris on topic Uploaded an mp4 video and it's not working
@Alicia

Ensure you have the latest version of AllVideos. Also try to remove the trailing slash from the path at the plugin options.

@Beryl

Probably this is a buffering issue. A link to your site would be very helpful.

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10 years 1 month ago #54970 by Beryl
Replied by Beryl on topic Uploaded an mp4 video and it's not working
Hi Lefteris

I have had to put the page visible to registered users only, but I am happy to give you the information to login, is it possible to give this to you in private at all?

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10 years 1 month ago #54977 by Lefteris
Replied by Lefteris on topic Uploaded an mp4 video and it's not working
No, there is no way to send me personal messages. Is the issue the same every time? I mean that you can also easily tell if it's a buffering issue or not. If the video always stop at the same point then maybe the video file is corrupted.

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