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[RESOLVED]"Invalid backend response.Data is empty"

Sebron Snyder
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6 years 11 months ago #162038 by Sebron Snyder

Replied by Sebron Snyder on topic [RESOLVED]"Invalid backend response.Data is empty"

Thank you. I am not sure if I am getting Java errors. Was nto aware that I behind on updates. Why isnt K2 new versions being reported in admin? Is there a peculiar process for updating?

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Sebron Snyder
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6 years 11 months ago #162039 by Sebron Snyder

Replied by Sebron Snyder on topic [RESOLVED]"Invalid backend response.Data is empty"

I updated the component but still getting the error.

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Krikor Boghossian
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6 years 11 months ago #162062 by Krikor Boghossian

Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"

Thank you. I am not sure if I am getting Java errors.

Can you look in your browser's developer tools, under the console tab?
You might need to refresh the page in order to see the issue.

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Sebron Snyder
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6 years 11 months ago #162066 by Sebron Snyder

Replied by Sebron Snyder on topic [RESOLVED]"Invalid backend response.Data is empty"

Hi. I see no errors in console view. Perform the test a few time.

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Sebron Snyder
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6 years 11 months ago #162093 by Sebron Snyder

Replied by Sebron Snyder on topic [RESOLVED]"Invalid backend response.Data is empty"

Krikor, do you have any more guidance. I am in really need of help solving this issue. This seems to be a bug where there are multiple fixes. Can you assist me with mine. It would be most appreciated.

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Krikor Boghossian
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6 years 11 months ago #162095 by Krikor Boghossian

Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"

jmp.sh/D1owxVH

This is the correct response. Under the network tab select the XHR button and find the request. Next click on the response button on the right.

This will show the actual response. Can you screenshot it?

Furthermore, are you using any security extensions?

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Sebron Snyder
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6 years 11 months ago - 6 years 11 months ago #162096 by Sebron Snyder

Replied by Sebron Snyder on topic [RESOLVED]"Invalid backend response.Data is empty"

Hi I do not see XHR option under the network tab. I am using Safari.

Last edit: 6 years 11 months ago by Sebron Snyder.

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Krikor Boghossian
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6 years 11 months ago #162098 by Krikor Boghossian

Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"

Try using Chrome,

The request you are looking for is of the following pattern: /administrator/index.php?option=com_k2&view=media&task=connector&TOKEN

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Sebron Snyder
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6 years 11 months ago #162100 by Sebron Snyder

Replied by Sebron Snyder on topic [RESOLVED]"Invalid backend response.Data is empty"

Here is the result.

I am not seeing a response button. I am using RS Firewall and have been for years now with no issues. This problem presented itself just recently.

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Krikor Boghossian
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6 years 11 months ago #162110 by Krikor Boghossian

Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"

Click on that request so you can access all of its properties (and the response).

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