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- [SOLVED] items and categories not showing in back end 2.7
[SOLVED] items and categories not showing in back end 2.7
- Krikor Boghossian
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7 years 11 months ago #154164
by Krikor Boghossian
Ok, we are getting somewhere, can you try clearing your browser's cache AND cookies?
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Replied by Krikor Boghossian on topic items and categories not showing in back end 2.7
i am not able to set the language filter so it may be related to that.
Ok, we are getting somewhere, can you try clearing your browser's cache AND cookies?
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- COR Consulting
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7 years 11 months ago - 7 years 11 months ago #154187
by COR Consulting
Replied by COR Consulting on topic Solved: items and categories not showing in back end 2.7
i had not cleared cookies previously and that did work. thank goodness it was just such a simple solution. sometimes the most obvious can elude us but i greatly appreciate everyone's ideas and happy that a solution was found. next time i will think to clear cookies too
Last edit: 7 years 11 months ago by COR Consulting.
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- Krikor Boghossian
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7 years 11 months ago #154192
by Krikor Boghossian
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Krikor Boghossian on topic Solved: items and categories not showing in back end 2.7
Something is producing these cookies which are autosetting the filters.
The filters are being generated used Joomla!'s API, so this is a tricky issue.
The issue was also reported here: github.com/getk2/k2/issues/317
The filters are being generated used Joomla!'s API, so this is a tricky issue.
The issue was also reported here: github.com/getk2/k2/issues/317
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- Justin
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7 years 11 months ago #154388
by Justin
Replied by Justin on topic items and categories not showing in back end 2.7
The github thread related to this bug has been closed, but I'm still running into this issue. I've downloaded and installed the latest 2.7.1 build but no luck. Is this related more to Joomla 3.5.1? If it's related to K2, is it possible to roll back to 2.6.9?
Thanks
Thanks
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- Krikor Boghossian
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7 years 11 months ago #154392
by Krikor Boghossian
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Please search the forum before posting a new topic :)
Replied by Krikor Boghossian on topic items and categories not showing in back end 2.7
Did you clear your browser's cookies and cache?
Are these items present in your database?
Are these items present in your database?
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- Justin
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7 years 11 months ago #154393
by Justin
Replied by Justin on topic items and categories not showing in back end 2.7
Hi Krikor,
Yes, I've cleared both cookies and cache. Usually when I log in I'm able to see the items as usual. When I move to another area, like menus or modules, and come back to K2 Items the list is empty. I then clear cache and cookies and log back in - where the K2 items load normally. The issue also happens when trying to select a K2 Item when creating a new menu link.
Thanks.
Yes, I've cleared both cookies and cache. Usually when I log in I'm able to see the items as usual. When I move to another area, like menus or modules, and come back to K2 Items the list is empty. I then clear cache and cookies and log back in - where the K2 items load normally. The issue also happens when trying to select a K2 Item when creating a new menu link.
Thanks.
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- Justin
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7 years 11 months ago #154395
by Justin
Replied by Justin on topic items and categories not showing in back end 2.7
If it helps, I found that the issue only happens one I reload the front-end of the website, like the home page, contact page, etc. ... when I try to view the list of K2 Items the list is empty. When I try to select 'English UK' in the K2 Item language drop-down the page refreshes and the drop-down reverts back to 'Select Language'. When I clear the cache and view the list of K2 Items again the language selector allows me to select the English UK option. Once I reload the front-end of the site, the issue returns.
Thanks.
Thanks.
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- COR Consulting
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7 years 11 months ago #154396
by COR Consulting
Replied by COR Consulting on topic items and categories not showing in back end 2.7
I still have the issue as well and while I checked the cookies I don't see anything that I can say for sure is the cause. I should try refreshing the front end to see if that is when mine disappears as well. I have mijoshop installed and it also has cookies. do you have mijoshop Justin?
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7 years 11 months ago #154397
by Justin
Replied by Justin on topic items and categories not showing in back end 2.7
@ COR Consulting, yes - I do indeed have MijoShop installed. Also MijoSearch and MijoSEF.
Thanks
Thanks
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7 years 11 months ago - 7 years 11 months ago #154398
by COR Consulting
Replied by COR Consulting on topic items and categories not showing in back end 2.7
tested. it happens when I refresh a page containing mijoshop content and the item list disappears in the back end. it wasn't doing this until the newest update
Last edit: 7 years 11 months ago by COR Consulting.
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- [SOLVED] items and categories not showing in back end 2.7