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[SOLVED] items and categories not showing in back end 2.7

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7 years 11 months ago #154399 by Justin

COR Consulting wrote: tested. it happens when I refresh a page containing mijoshop content and the item list disappears in the back end. it wasn't doing this until the newest update


Thanks for testing on your end @COR Consulting. I was able to recreate the issue in Firefox, Chrome and IE11.

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  • Krikor Boghossian
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7 years 11 months ago #154421 by Krikor Boghossian
Replied by Krikor Boghossian on topic items and categories not showing in back end 2.7
So mijoshop content sets a cookie which alters K2's filters.
@COR Consulting your feedback has been invaluable.

@Justin, @COR Consulting have you let Mijo's devs know about this?

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7 years 11 months ago #154428 by Justin
I have not reported it yet. For whatever reason, I'm not able to reproduce the issue on my local WAMP server. I'm going to install on a different one from the live site and test again.

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7 years 11 months ago #154435 by Justin
I tried on a different server (SiteGround) and was able to reproduce the issue. When I uninstalled K2 2.7 and installed 2.6.9 the issue is no longer present, and I'm able to toggle the Language Selector in K2 normally.

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7 years 11 months ago #154441 by Kelsey Brookes
Replied by Kelsey Brookes on topic items and categories not showing in back end 2.7
I can also confirm.

Any site where I am running both MijoShop & K2 2.7 will hide categories and items on the backend if a page on the frontend with Mijoshop (either the component itself of the all-in-one modules) is loaded.

It doesn't occur on sites without MijoShop and it doesn't occur if you avoid pages with MijoShop.

I'm happy to also log an ticket with Mijoshop.

Can someone explain to me the technical side of what I should tell them - and perhaps also provide your own ticket ID to cross-reference with my own?

Regards,

Kelsey

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7 years 11 months ago #154459 by Krikor Boghossian
Replied by Krikor Boghossian on topic items and categories not showing in back end 2.7
Hello Kelsey,

A ticket would be really helpful.
You can simply give them the URL of this thread.

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7 years 11 months ago #154511 by Kelsey Brookes
Replied by Kelsey Brookes on topic items and categories not showing in back end 2.7
Done - if anyone else wants to lodge a ticket to make things tick along a bit faster, you can reference my ticket id of MIJOSHOP-94HQ13X8VI

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7 years 11 months ago #154523 by Krikor Boghossian
Replied by Krikor Boghossian on topic items and categories not showing in back end 2.7
Let me know of their answer Kelsey.

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7 years 11 months ago #154533 by Justin
Thanks Kelsey, looking forward to their reply.

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7 years 11 months ago #154712 by Justin
@ Kelsey - Any luck with Miwisoft and the support ticket your started?

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