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[SOLVED] K2 Media Manager - Unable to connect to back end

  • Wayne Farnworth
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10 years 5 months ago #121244 by Wayne Farnworth
Hello

I can't browse the server for images to add to my articles/posts. I get the error unable to connect to back end.

Joomla media manager works OK
I tried disabling error reporting

I have disabled all unnecessary plugins

Problem still exists.

Very grateful of any help with this as it is quite problematic not to be able to use the media manager.

Some server info:

PHP Environment :: Discovery
PHP VERSION:
5.3.27
PHP API:
APACHE
DISPLAY ERRORS:
1
ERROR REPORT LEVEL:
22519
MYSQLI SUPPORT:
YES
MAGIC QUOTES:
0
SAFE MODE:

MEMORY LIMIT:
128M
UPLOADS ENABLED:
1
MAX. UPLOAD SIZE:
30M
MAX. POST SIZE:
30M
MAX. INPUT TIME:
60 SECONDS
MAX. EXECUTION TIME:
90 SECONDS
REGISTER GLOBALS:
0

OPEN BASE PATH:
/svr/apachessl/htdocs:/tmp:/usr/local/lib/php:/usr/share:/etc/xml:/usr/bin-safe:/home
SESSION PATH:
/tmp
SESSION PATH WRITABLE:
Yes
INI FILE PATH:
/usr/local/lib/php.ini
LAST KNOWN PHP ERROR:
None

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  • Yiota
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10 years 5 months ago #121245 by Yiota
First of all from what you are saying you are getting this error in the frontend, right?
If yes, did you login with a super admin access and still get this error message?

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  • Wayne Farnworth
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10 years 5 months ago #121246 by Wayne Farnworth
Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end
Hello

Thanks for the reply.

I get the error when logged in as super admin in both the front end and the back end.

Wayne

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  • Yiota
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10 years 5 months ago #121247 by Yiota
Which K2 and Joomla! versions do you use?

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  • Wayne Farnworth
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10 years 5 months ago #121248 by Wayne Farnworth
Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end
K2: 2.6.7
Joomla: 3.2.0

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  • Yiota
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10 years 5 months ago #121249 by Yiota
Please try to install the K2 SVN version from here getk2.org/assets/get/ and let me know.

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  • Wayne Farnworth
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10 years 5 months ago #121250 by Wayne Farnworth
Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end
Hello

I have done that and now K2 is on version 2.6.8

Unfortunately Media Manager still gives the error 'unable to connect to backend'

What can you suggest please?

Many thanks

Wayne

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  • Yiota
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10 years 5 months ago #121251 by Yiota
Try to disable error reporting and check again.

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  • Wayne Farnworth
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10 years 5 months ago #121252 by Wayne Farnworth
Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end
It is the same.

I had already tried that.

Regards

Wayne

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  • Yiota
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10 years 5 months ago #121253 by Yiota
Is the path to your Media manager under images folder or you have directed it through another path?

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