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[SOLVED] K2 Media Manager - Unable to connect to back end

Wayne Farnworth
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10 years 5 months ago #121254 by Wayne Farnworth

Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end

Hello

Yes my image path points to images and my Joomla Media manager can access the images OK

Regards

Wayne

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Yiota
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10 years 5 months ago #121255 by Yiota

Replied by Yiota on topic Re: K2 Media Manager - Unable to connect to back end

There will be a request like "administrator/index.php?option=com_k2&view=media&task=connector" on Firebug console. Look at the response of the request and post it back here.

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Wayne Farnworth
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10 years 5 months ago - 10 years 5 months ago #121256 by Wayne Farnworth

Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end

Hello

I have attached a screenshot for you

Many thanks

Wayne

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Wayne Farnworth
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10 years 5 months ago #121257 by Wayne Farnworth

Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end

Hello

Can you advise what I should try next please?

I cannot use K2 until I can fix this.

Many thanks
Wayne

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Lefteris
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10 years 5 months ago #121258 by Lefteris

Replied by Lefteris on topic Re: K2 Media Manager - Unable to connect to back end

Hi. From the screenshots you provided it seems that your server is rejecting the request. What's the response status? You can see this in response headers section. Also try to do the same with Google Chrome. Chrome console may give you more information regarding the error.

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Wayne Farnworth
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10 years 4 months ago #121259 by Wayne Farnworth

Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end

Hello

Hope this is what you are asking for?

Many thanks again

Wayne

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Lefteris
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10 years 4 months ago #121260 by Lefteris

Replied by Lefteris on topic Re: K2 Media Manager - Unable to connect to back end

I really don't know why this is happening but i searched for it and it seems that it may be caused by a browser add ( stackoverflow.com/questions/5585918/what-does-pending-mean-for-request-in-chrome-developer-window ) . Can you please test with a different browser. Or you can even try with a different computer. I also would like to know some information regarding your server setup ( Apache or NginX version and PHP version).

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Wayne Farnworth
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10 years 4 months ago #121261 by Wayne Farnworth

Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end

Hello

Yes this happens in Internet Explorer / Firefox also and on other computers.

I have attached some server info
Thanks again

Wayne

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Wayne Farnworth
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10 years 4 months ago #121262 by Wayne Farnworth

Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end

Hello

Can you suggest what I can try next please?

Thanks

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Wayne Farnworth
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10 years 4 months ago #121263 by Wayne Farnworth

Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end

Hello again,

I really would appreciate your help in resolving this problem.

I have given you server info as requested.

Many thanks in advance

Wayne

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[SOLVED] K2 Media Manager - Unable to connect to back end

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