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audio files not supported

  • Stewart Murray
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3 months 1 week ago #176187 by Stewart Murray
audio files not supported was created by Stewart Murray
I have uploaded the files brown-haired maiden.mp3 and brown-haired maiden.M4A into the folders:
Images
Images/audio

I set the local audio folder in Allvideos version 6 to Images
The following is a snippet from my home page www.LPMS.org.uk . I have cleaned out the html tags as previously suggested by Fotis to a related query.
{mp3}brown-haired maiden{/mp3}
{m4A}brown-haired maiden{/m4A}
{audio}brown-haired maiden{/audio}
{mp4}Donald Camerons powder Horn{/mp4}
The mp4 file (also in the images folder) plays ok.
But for both the mp3 and the M4A files, I got a message from the front end "This type of audio file is not supported"
The line with the {audio} tags is ignored.

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3 months 1 week ago #176190 by Fotis
Replied by Fotis on topic audio files not supported
If you get such errors, the path to the file is probably wrong.

E.g. www.lpms.org.uk/images/brown-haired%20maiden.mp3 (404 error)

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3 months 1 week ago #176191 by Fotis
Replied by Fotis on topic audio files not supported
As a sidenote, prefer file names without spaces and ensure the file extension is lowercase. Doesn't really matter to AllVideos, but it's a good practice in general. So avoid "brown-haired maiden.M4A" and prefer "brown-haired-maiden.m4a".

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