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Video Aren't Found on Mobile Devices

  • Jim Williams
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3 weeks 4 days ago #179582 by Jim Williams
Video Aren't Found on Mobile Devices was created by Jim Williams
the AllVideos plugin is working fine on my computer, but from my phone and tablet I receive a message "This video is unavailable."  I am using the video in a Joomla popup but the results are the same when the tags are added to a regular article.  Also, the problem occurs with both the full URL and with just the characters after the '?'.  My phone is a Samsung S21 and my tablet is a Samsung Tab S6.  I tried three different browsers on the phone.

The video is on the home page at www.riversidesnowbirds.com.  I have attached two pictures from the laptop and one with the results on my phone.

Thanks,
Jim
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3 weeks 1 day ago #179587 by Jim Williams
Replied by Jim Williams on topic Video Aren't Found on Mobile Devices
It appears that the problem is that only landscape videos will display on mobile devices.  I have removed the video.

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2 weeks 3 days ago #179603 by Fotis
Replied by Fotis on topic Video Aren't Found on Mobile Devices
It's also likely that the video was not using a codec that is friendly for mobile phones. I doubt the orientation plays any role in that...

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