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Tagging bug - after saving item tag functionality is disabled

  • Roland Wampers
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15 years 2 months ago #79529 by Roland Wampers
I am building a website running Joomla 1.5.15 with K2.2, Image Gallery Pro (latest), JoomFish 2.04 with localization and the latest JCE at www.lemazetimmo.fr When entering an item, tagging works as it should at entry level.  But once the form is completed and pictures have been added and uploaded, the item tags cannot be modified.  The ajax functionality disappears and new tags are NOT saved.Thank you for helping on this one. I have tried several reinstalls since there were also issues with JCE not displaying for joomfish translations (which I corrected with a lot of pain by uninstalling both Joomfish and K2 and reinstalling them 1. joomfish, 2. K2)The tagging issue however cannot be solved with reïnstallation, so there must be a serious bug.Thank you for helping out.

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15 years 2 months ago #79530 by Lefteris
Hi. I guess that you are getting javascript errors on your page. If the problem appears after you add a gallery to the item then please ensure that the SIG pro engine is set to mootools.

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15 years 2 months ago #79531 by Simon Wells
I have tested tagging on two installs and on both I am unable to replicate this issue.
FYI, I have tested with all 10 pop up engines.

Regards,

Simon
K2Joom.com

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15 years 2 months ago #79532 by Roland Wampers
Thank you for the tip Lefteris, and thank you K2Joom for looking into it. I anticipated on the java issues and disabled some template settings after which this problem seems to be under control.

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15 years 2 months ago #79533 by jeanette hustad
I also have this problem, but do not quite understand how i can fix it. What is the SIG pro engine? What template settings were disabled?

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15 years 2 months ago #79534 by Simon Wells
SIG Pro is Simple Image Gallery Pro, used to display galleries through the Image Gallery Tab in the Item creator.

Regards,

Simon

jeanette said:I also have this problem, but do not quite understand how i can fix it. What is the SIG pro engine? What template settings were disabled?

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15 years 2 months ago #79535 by Roland Wampers
Template settings are template specific, jeanette. In my case there was a javascript in a template that interferred with K2. By disabling it I got K2 to function as expected.

jeanette said:I also have this problem, but do not quite understand how i can fix it. What is the SIG pro engine? What template settings were disabled?

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15 years 2 months ago #79536 by jeanette hustad
Thank you Simon and Roland for getting back to me.

little did i know that SIG pro whas that plugin, - even if i have it installed:-)
I have tried the different SIG options but without any luck. Looks like i am getting a "Error msg" at the statusline at low left in my browser. When clicking it, the error states something like: "Object not supported", Line: 411.

I have also checked my template settings in the index file, but no bells are ringing. The only thing i notice is that in only happens when i use IE, cause Firefox works just fine.
It also happens without having inserted an image in the text.

Any more ideas ?

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15 years 2 months ago #79537 by Simon Wells
I have an idea Jeanette,

Dont use IE hahahha ;)

Would you like me took take a look, whilst I am under the hood later?

Regards,

Simon

jeanette said:Thank you Simon and Roland for getting back to me.
little did i know that SIG pro whas that plugin, - even if i have it installed:-)
I have tried the different SIG options but without any luck. Looks like i am getting a "Error msg" at the statusline at low left in my browser. When clicking it, the error states something like: "Object not supported", Line: 411.

I have also checked my template settings in the index file, but no bells are ringing. The only thing i notice is that in only happens when i use IE, cause Firefox works just fine.
It also happens without having inserted an image in the text.

Any more ideas ?

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15 years 2 months ago #79538 by jeanette hustad
hehehe, funny:-) Yes Simon, that would be great!

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15 years 2 months ago #79539 by Simon Wells
Hey Jeanette,

OK, I get an error at zip upload (containing images).
Checked SIG Pro for gallery file location media/stories/gallery
Checked Media Manager, folder does not exist.
Tried to create folder manually, an error is returned, but i cant read Norwegian ;)
Tried to create folder manually through ftp, I am getting a Disk Quota Exceeded error when trying to create.

I cant test the tag issue any further until we can get either a video or gallery added to the item.

You need to have a look at that exceeded quota.
PS: site looks awesome, who did your K2 templating? hahaha

Regards,

Simon

jeanette said:hehehe, funny:-) Yes Simon, that would be great!

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15 years 2 months ago #79540 by jeanette hustad
Yes it really does, it looks fantastic actually :-) Fantastic work Simon!

I'll check into the disk quota stuff. Maybe it has something to do with me having to create an php.ini file of my own to install ionCube for the gTranslate module. I might need some more settings here, or the space is just full.
I'll check and give notice.

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15 years 2 months ago #79541 by jeanette hustad
Seems that the webhotell was full. I just upgraded to a bigger hotel, so i hope it works now.

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15 years 2 months ago #79542 by Simon Wells
Hi Jeanette,

OK, you do not have a tagging bug.
This is not a K2 issue as it is working, but most likely a js conflict.

I created a test item.
Added tags, saved.
Added image gallery, saved.
Added tag, saved.
Added video, saved.
Added tags, saved.

All no problem.
This is with SIG Pro using multibox with mootools.

So something else is causing this not too common issue.

Simon

jeanette said:Seems that the webhotell was full. I just upgraded to a bigger hotel, so i hope it works now.

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15 years 2 months ago #79543 by jeanette hustad
good morning Simon,

I notice i am allowed to add the tags, but not delete any.
And it must create an issue in IE cause it does not happen in firefox.
I'll guess i have to follow the advice to not use IE *lol*.
I dont get it either, but i'll just tell admin to leave IE alone.

Thanks for your help Simon, again :-)

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