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[SOLVED] K2 Tools Problem/Error

  • Gioacchino Nigrelli
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12 years 1 month ago - 12 years 1 week ago #112504 by Gioacchino Nigrelli
[SOLVED] K2 Tools Problem/Error was created by Gioacchino Nigrelli
Hi all, I have a problem with k2 tools.
I use it to have a tag cloud module and an archive module for my items on this site, go here .

If I'm not logged in these modules simply dowsn't works, they show wrong items.
If I'm logged everything goes well.

Somebody can help me?

PS: Excuse me for my bad english and for the rapid question, it's just because I can't write english very well.

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  • Krikor Boghossian
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12 years 1 month ago #112505 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 Tools Problem/Error
Hello Gioacchino,

Which version of K2 are you using?
I think you are having problems with your cache settings. Try disabling cache for these modules.

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12 years 1 month ago #112506 by Gioacchino Nigrelli
Replied by Gioacchino Nigrelli on topic Re: K2 Tools Problem/Error
Hi, and thank you for the answer, I test if it's a cache problem on these modules, I tried on Tags Clouse in home page and in he archive of news, nothing changed, same problem as before.

However I post you the version of K2 that I'm using, v2.6.6

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  • Gioacchino Nigrelli
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12 years 3 weeks ago #112507 by Gioacchino Nigrelli
Replied by Gioacchino Nigrelli on topic Re: K2 Tools Problem/Error
Sorry, for the blank reply, but I want just to let you know that I didn't resolve this problem.
Has nobody have this error before?

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12 years 3 weeks ago #112508 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 Tools Problem/Error
Are you using an SEO/SEF extension?

I have noticed that at the end of the URL's an .html?catid=22 is produced. This is causing the wrong URLS.
Either another extension is causing this or your overrides are outdated.

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12 years 1 week ago #112509 by Gioacchino Nigrelli
Replied by Gioacchino Nigrelli on topic Re: K2 Tools Problem/Error

I have noticed that at the end of the URL's an .html?catid=22 is produced. This is causing the wrong URLS.


Hi! Sorry for the late, I'm only using the seo/sef urls of joomla from the main configuration.
Is it possible that all these problems are caused from the .htaccess of Joomla?

Also in the parameters of K2 I saw that there's a section about seo/sef, but everything is left as default ftom the installation of K2.

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12 years 1 week ago #112510 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 Tools Problem/Error
If you have altered the .htaccess then it is possible, otherwise no. The default .htaccess file works just fine.
My guess is though that some extension is adding this suffix.

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12 years 1 week ago #112511 by Gioacchino Nigrelli
Replied by Gioacchino Nigrelli on topic Re: K2 Tools Problem/Error
My only add to the .htacces was the RewriteEngino to On, I post you the htaccess just to let you see....
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12 years 1 week ago #112512 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 Tools Problem/Error
Try with a distribution .htaccess, chances are html? is causing the issues.

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12 years 1 week ago #112513 by Gioacchino Nigrelli
Replied by Gioacchino Nigrelli on topic Re: K2 Tools Problem/Error
Sorry Krikor, but I don't understand what are you saying, I'm a novice with .htaccess

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12 years 1 week ago #112514 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 Tools Problem/Error
distribution .htaccess is the default file that comes with the Joomla! .zip. but I think you already using this so you should try enabling/disabling extension and/or removing the .html suffix alltogether.

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12 years 1 week ago #112515 by Gioacchino Nigrelli
Replied by Gioacchino Nigrelli on topic Re: K2 Tools Problem/Error
Hi Krikor, I resolved the problem, the solution was really strange or at least not obvious to me, however, I put the Cache of the site to OFF under:

Global configuration->System->Cache Settings and put Cache to OFF.

It seems that caching on the site where I'm working (big in size) causes some problems to K2 Archive and K2 Tag Cloud.

For now it seems everything fine, users logged and not logged now can use K2 Archive and K2 Tag Cloud as always.

Thank you for the support.

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