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publish any comment lets the site stop

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12 years 6 hours ago - 11 years 11 months ago #114127 by wcom
Hello
Everything is going well only when I publishing comment see this message

Fatal error: Call to undefined function mb_regex_encoding() in /home/a1syria/public_html/components/com_k2/helpers/route.php on line 68


regex is ok "on" (on my server (hosting) )

in my web last ver for joomla and k2


Thank you for all

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11 years 11 months ago #114128 by wcom
Replied by wcom on topic Re: Comment
Please if possible help me one

Thank you

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11 years 11 months ago #114129 by wcom
Replied by wcom on topic Re: Comment
Please if possible help me one



Thank you

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11 years 11 months ago #114130 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: publish any comment lets the site stop
Hello,

What version of Joomla! and K2 are you using?

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11 years 11 months ago #114131 by wcom
thank you for your interest

joomla v 2.5.11

k2 2.6.6

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11 years 11 months ago #114132 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: publish any comment lets the site stop
I am sorry I cannot reproduce the error, are you using any 3rd party extensions?
Any template frameworks?

Also have you tried the same procedure with the default or the atomic template?
(Use ?template=system or ?template=atomic as a URL suffix)

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11 years 11 months ago - 11 years 11 months ago #114133 by wcom
hi
i created small sample to let you see that problem (on my hosting)
so how i can send to you user name and password

or write login information in my reply


joomla v 2.5.11

k2 v 2.6.6

atomic template

thank you

wcom computer

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11 years 11 months ago #114134 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: publish any comment lets the site stop
Just use a demo registered account and take your site offline and post it here.

There is not much that anyone can do with a registered account.

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11 years 11 months ago #114135 by wcom

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11 years 11 months ago #114136 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: publish any comment lets the site stop
Unfortunately there is nothing we can do,

You should contact your hosting provider about this issue.
PHP multibyte extensions doesn't seems to be enabled.

PS. You can take it down now.

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11 years 11 months ago #114137 by wcom
thank you

what i understand
that mean i should ask my hosting to change issue PHP multibyte extensions
if not
please let me know exactly what
i need from my hosting site

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11 years 11 months ago #114138 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: publish any comment lets the site stop
I am not a server expert, but he should enable the function I told you
(PHP multibyte), and I am afraid you might run into some other issues as well. I could not for example install a new component.

Check the minimum and recommended requirements for Joomla! sites and make sure your host provides them.

url => www.joomla.org/technical-requirements.html

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11 years 11 months ago - 11 years 11 months ago #114139 by wcom
hi
i sent to my hosting your request about (PHP multibyte)

and he told me if you want to sure pleas visit this line a1syria.com/phpinfo.php


my hosting ask

if available test file for k2 to insert it in my site to see if anything missing

to let my hosting reading it

thank you

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11 years 11 months ago #114140 by wcom
hi
ok if no any test file for k2 i want if anyone can enter to this link
a1syria.com/phpinfo.php
and help my to know which dual i most ask my hosting to open it


i mean
if any dual in php stop and k2 need it please help me to know it to solve my problem

my hosting is ready to help me

k2 expert pleas help me


wcom

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11 years 11 months ago #114141 by wcom
hi all

383 Views and no any solution

فزعا شباب

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11 years 11 months ago #114142 by wcom
all k2 users must know and careful about this message
all thinking it's from server security no impossible because we stop all security in our server

message still appear and we cant publish any comment

thank you

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11 years 11 months ago #114143 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: publish any comment lets the site stop
I am sorry your server does not meet the requirements for running Joomla! extensions (you need PHP 5.3+ for most of them) but K2 has nothing to do with it.

If your host cannot properly setup your server maybe you should look for another hosting provider or he can install a server template with pre-configured popular applications stacks suitable and up-to-date for Joomla!.

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