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K2 backend - cannot edit "items"

  • Joao Cordeiro
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5 years 2 weeks ago #142369 by Joao Cordeiro
Joao Cordeiro created the topic: K2 backend - cannot edit "items"
Hi,

I'm updating a website for a client I did one year ago. At the time, everything was running smoothly but know I'm experiencing issues with editing K2 items on backend.

When I try to edit an item, the backend freezes. Sometimes I get the "500 Internal Server Error", which I've checked on Godaddy error logs and were about memory shortage. I've extended the php script memory to 256MB (uploading an php.ini file) and that particular problem ceased but the issue with k2 persists. Some other times, K2 items actually work but they take ages to open and the results are not visible on the front end (for example, changing the order of the items on a page).

I have downloaded K2 and reinstalled it without any improvements.

I could use of some help here! Thanks.

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5 years 2 weeks ago #142384 by Krikor Boghossian
Krikor Boghossian replied the topic: K2 backend - cannot edit "items"
Enable error reporting from your site's global configuration to see the actual issue.

Also make sure that all your extensions, including K2, are up to date.

IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

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JoomlaWorks
www.joomlaworks.net/

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1 week 5 days ago #175198 by Shari
Shari replied the topic: K2 backend - cannot edit "items"
Hi

for some time now when I open an item in the back end and I will not load properly so I can't edit the many fields in an item or save I can edit an extra field edit but I can't save the change The tab to save is not active. please see the image. it is only on a few sites this happens to others seems to be just fine, everything is up to date.
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1 week 4 days ago #175205 by Fotis
Fotis replied the topic: K2 backend - cannot edit "items"
Are you using the 3rd party extension "Additional Categories"?

If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

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