COMMUNITY FORUM

fatal error after update joomla to 3.6

Start
Prev
1
Next
End

Nichole Robinson
Topic Author
Offline
New Member

8 years 9 months ago #156475 by Nichole Robinson

fatal error after update joomla to 3.6 was created by Nichole Robinson

I can not respond to this topic. Krikor sent me response.

I have not uninstalled k2 and reinstalled? No it is not the root folder. We use k2 for articles throughout the websites, so if k2 is being used on any of those websites then the error occurs.

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

8 years 9 months ago #156481 by Krikor Boghossian

Replied by Krikor Boghossian on topic fatal error after update joomla to 3.6

Never uninstall K2 in order to update it, you will lose all your content.
Install the new version on top. To be extra sure that nothing goes wrong you can also backup prior to updating ( highly unlikely that anything goes wrong ).

Please Log in or Create an account to join the conversation.

Nichole Robinson
Topic Author
Offline
New Member

8 years 9 months ago #156493 by Nichole Robinson

Replied by Nichole Robinson on topic fatal error after update joomla to 3.6

I never uninstalled K2. I did however reinstall over what I had, but we already had the latest K2.

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

8 years 9 months ago #156495 by Krikor Boghossian

Replied by Krikor Boghossian on topic fatal error after update joomla to 3.6

Can you paste the error here please?

Please Log in or Create an account to join the conversation.

Nichole Robinson
Topic Author
Offline
New Member

8 years 9 months ago #156497 by Nichole Robinson

Replied by Nichole Robinson on topic fatal error after update joomla to 3.6

Warning: require(/home/cohemplo/public_html/modules/mod_k2_content/tmpl/default.php): failed to open stream: No such file or directory in /home/cohemplo/public_html/modules/mod_k2_content/mod_k2_content.php on line 55

Fatal error: require(): Failed opening required '/home/cohemplo/public_html/modules/mod_k2_content/tmpl/default.php' (include_path='.:/usr/local/php54/pear') in /home/cohemplo/public_html/modules/mod_k2_content/mod_k2_content.php on line 55

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

8 years 9 months ago #156499 by Krikor Boghossian

Replied by Krikor Boghossian on topic fatal error after update joomla to 3.6

Great, Now in the other topic, the question was about a specific file.
K2 would still be there, however the file in question (mod_k2_content/tmpl/default.php) is it there?

Furthermore, just to rule out a permissions issue, are your files permissions set to 644 and your folders to 755?

Please Log in or Create an account to join the conversation.

Nichole Robinson
Topic Author
Offline
New Member

8 years 9 months ago #156541 by Nichole Robinson

Replied by Nichole Robinson on topic fatal error after update joomla to 3.6

Since I have upgraded to Joomla 3.6 I am not going to see that. Can you tell me where I can find that in my Site Configuration?

Please Log in or Create an account to join the conversation.

Nichole Robinson
Topic Author
Offline
New Member

8 years 9 months ago #156543 by Nichole Robinson

Replied by Nichole Robinson on topic fatal error after update joomla to 3.6

I'm sorry I am not that savvy in Joomla as far as the backend. Where do I find (mod_k2_content/tmpl/default.php)? I am looking under folder permissions and the only thing not writable is the configuration.php.

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

8 years 9 months ago #156550 by Krikor Boghossian

Replied by Krikor Boghossian on topic fatal error after update joomla to 3.6

You need to browse your file structure through an FTP client like Filezilla.

Please Log in or Create an account to join the conversation.

Nichole Robinson
Topic Author
Offline
New Member

8 years 9 months ago #156623 by Nichole Robinson

Replied by Nichole Robinson on topic fatal error after update joomla to 3.6

I was able to log in to the back end and the file you asked me about is there.

Please Log in or Create an account to join the conversation.

Nichole Robinson
Topic Author
Offline
New Member

8 years 9 months ago #156639 by Nichole Robinson

Replied by Nichole Robinson on topic fatal error after update joomla to 3.6

Hello did you see my last post. The files are there. Is there anything I need to look at or any other suggestions you have. We need to fix this immediately.

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

8 years 9 months ago #156640 by Krikor Boghossian

Replied by Krikor Boghossian on topic fatal error after update joomla to 3.6

Can you send me credentials through the contact form? www.joomlaworks.net/support/contact

Please Log in or Create an account to join the conversation.

Nichole Robinson
Topic Author
Offline
New Member

8 years 9 months ago #156729 by Nichole Robinson

Replied by Nichole Robinson on topic fatal error after update joomla to 3.6

Do you see anything in my back end out of the ordinary.

Please Log in or Create an account to join the conversation.

Start
Prev
1
Next
End