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K2 item email link goes to 404 after submitting

  • joanne
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5 years 6 months ago #169576 by joanne
K2 item email link goes to 404 after submitting was created by joanne
Joomla 3.8.12
PHP 7.2.
K2 2.8.0
Custom template

When I submit the email link above a K2 item, the page goes to a 404 page can't be found.

Please refer to screenshots
prntscr.com/l2yod6

prntscr.com/l2yop1

thank you,

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5 years 6 months ago #169583 by JoomlaWorks
Replied by JoomlaWorks on topic K2 item email link goes to 404 after submitting
A URL would help in this case.
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  • joanne
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5 years 6 months ago #169625 by joanne
Replied by joanne on topic K2 item email link goes to 404 after submitting
Issue url

Thank you,

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5 years 6 months ago #169639 by JoomlaWorks
Replied by JoomlaWorks on topic K2 item email link goes to 404 after submitting
It looks like your "component.php" sub-template inside your Joomla template is missing stuff or some optimization plugin is cutting off JS. To verify, simply rename component.php to component.php.bak and then copy component.php from /templates/system/ to /templates/YOUR_JOOMLA_TEMPLATE/. Try again to see if things work. You may need to adapt the layout a bit if it's working to match your current design.
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5 years 6 months ago #169640 by JoomlaWorks
Replied by JoomlaWorks on topic K2 item email link goes to 404 after submitting
Very nice implementation by the way (design, K2 integration etc.). Kudos.
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5 years 6 months ago - 5 years 6 months ago #169704 by joanne
Replied by joanne on topic K2 item email link goes to 404 after submitting
Unfortunately, this did not work. There was no component.php in the custom template, but I uploaded the default anyway but the 404 still displays. Is there another way to troubleshoot?
Last edit: 5 years 6 months ago by joanne.

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5 years 6 months ago #169751 by JoomlaWorks
Replied by JoomlaWorks on topic K2 item email link goes to 404 after submitting
Could it be some system plugin (via some SEF/SEO component) intercepting errors?
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4 years 1 week ago #175285 by Val Workman
Replied by Val Workman on topic K2 item email link goes to 404 after submitting
I have same issue. Did you ever get this resolved, if so how?

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4 years 1 week ago #175306 by JoomlaWorks
Replied by JoomlaWorks on topic K2 item email link goes to 404 after submitting
This is mostly due to a missing "component.php" file from your template's folder.
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