Keyword

K2 item email link goes to 404 after submitting

  • joanne
  • joanne's Avatar Topic Author
  • Offline
  • Junior Member
More
2 months 1 week ago #169576 by joanne
joanne created the topic: K2 item email link goes to 404 after submitting
Joomla 3.8.12
PHP 7.2.
K2 2.8.0
Custom template

When I submit the email link above a K2 item, the page goes to a 404 page can't be found.

Please refer to screenshots
prntscr.com/l2yod6

prntscr.com/l2yop1

thank you,

Please Log in or Create an account to join the conversation.

  • Fotis
  • Fotis's Avatar
  • Offline
  • Administrator
  • JoomlaWorks Support Team
More
2 months 1 week ago #169583 by Fotis
Fotis replied the topic: K2 item email link goes to 404 after submitting
A URL would help in this case.


If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

Please Log in or Create an account to join the conversation.

  • joanne
  • joanne's Avatar Topic Author
  • Offline
  • Junior Member
More
2 months 6 days ago #169625 by joanne
joanne replied the topic: K2 item email link goes to 404 after submitting
Issue url

Thank you,

Please Log in or Create an account to join the conversation.

  • Fotis
  • Fotis's Avatar
  • Offline
  • Administrator
  • JoomlaWorks Support Team
More
2 months 4 days ago #169639 by Fotis
Fotis replied the topic: K2 item email link goes to 404 after submitting
It looks like your "component.php" sub-template inside your Joomla template is missing stuff or some optimization plugin is cutting off JS. To verify, simply rename component.php to component.php.bak and then copy component.php from /templates/system/ to /templates/YOUR_JOOMLA_TEMPLATE/. Try again to see if things work. You may need to adapt the layout a bit if it's working to match your current design.


If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

Please Log in or Create an account to join the conversation.

  • Fotis
  • Fotis's Avatar
  • Offline
  • Administrator
  • JoomlaWorks Support Team
More
2 months 4 days ago #169640 by Fotis
Fotis replied the topic: K2 item email link goes to 404 after submitting
Very nice implementation by the way (design, K2 integration etc.). Kudos.


If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

Please Log in or Create an account to join the conversation.

  • joanne
  • joanne's Avatar Topic Author
  • Offline
  • Junior Member
More
2 months 3 hours ago - 2 months 3 hours ago #169704 by joanne
joanne replied the topic: K2 item email link goes to 404 after submitting
Unfortunately, this did not work. There was no component.php in the custom template, but I uploaded the default anyway but the 404 still displays. Is there another way to troubleshoot?
Last Edit: 2 months 3 hours ago by joanne.

Please Log in or Create an account to join the conversation.

  • Fotis
  • Fotis's Avatar
  • Offline
  • Administrator
  • JoomlaWorks Support Team
More
1 month 3 weeks ago #169751 by Fotis
Fotis replied the topic: K2 item email link goes to 404 after submitting
Could it be some system plugin (via some SEF/SEO component) intercepting errors?


If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

Please Log in or Create an account to join the conversation.

Moderators: william white