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Update: :Extension: Could not open /extension.xml

  • LukeDouglas
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11 years 8 months ago - 11 years 8 months ago #53131 by LukeDouglas
When I purge cache and find updates, I keep getting this error message:

Update: :Extension: Could not open /extension.xml

This only happened after I had uninstalled SIG and installed SIG 3.0.

On another site, I get this error after clearing cache and finding updates:

Update: :Extension: Could not open project.joomexp.com/nhk/testupdate/extension.xml

The SIG 3.0 version shows as needing to be updated BUT it has already been updated.

If I go ahead and update, clear cache and find updates again, I get the exact same error message and the SIG shows an update for 3.0 that needs to be installed.

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11 years 8 months ago #53132 by Katia
What Joomla version do you use and which SIG version are you trying to install?

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11 years 8 months ago #53133 by LukeDouglas

What Joomla version do you use and which SIG version are you trying to install?


JoomlaWorks 'Simple Image Gallery' Plugin v3.0.0 for Joomla!
Joomla v2.5.14.

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11 years 8 months ago #53134 by Katia
Are you sure you are trying to install  SIG Pro v.3.0 for Joomla 2.5?

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11 years 8 months ago #53135 by LukeDouglas
Not the pro version, the free version.

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11 years 8 months ago #53136 by Katia
I meant SIG  sorry.
Please install Admin Tools from www.akeebabackup.com/ in order to fix your permissions as they should be and then reinstall the extension.

Right permissions on all joomla sites:
755 for folders
644 for files

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