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Problem Rendering Images...

  • frenchfrog
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11 years 7 months ago #53438 by frenchfrog
Problem Rendering Images... was created by frenchfrog
I was using the plugin, and it was awesome!

:-[ saddly though, I keep getting this error

There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery plugin tags exists and contains valid image files. The plugin could not locate the folder: images/voyages


I don't want to change to a new plugin, this one made us so happy it was PERFECT... any ideas?

Thanks

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  • Yiota
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11 years 7 months ago #53439 by Yiota
Replied by Yiota on topic Re: Problem Rendering Images...
It seems that you are facing some permission issues.
Check if folder cache and cache/jw_sig is writable.

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11 years 7 months ago - 11 years 7 months ago #53440 by frenchfrog
Replied by frenchfrog on topic Re: Problem Rendering Images...
great! that worked, so do I have to keep it on 777 or can I bring the folder back 755?
Also the cached images, are 644, do I leave that there or change that too?

thanks!! Permissions are a new thing for me. newby here.

Thank you!

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  • Yiota
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11 years 7 months ago #53441 by Yiota
Replied by Yiota on topic Re: Problem Rendering Images...
The correct permissions for folders are 755 and for files 644.

If you continue having issues when the above permissions have applied then your issue is wrong owner permissions. This means that if your server's "owner" permissions for files are not properly setup, in other words, if Joomla cannot perform read/write operations via PHP, then it will not work properly. You will have to contact your hosting company and ask them to fix any "owner" related permission issues.

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