- Posts: 4
COMMUNITY FORUM
[RESOLVED]"Invalid backend response.Data is empty"
- Gauthier Domoraud
-
Topic Author
- Offline
- New Member
Less
More
12 years 9 months ago - 12 years 9 months ago #101345
by Gauthier Domoraud
[RESOLVED]"Invalid backend response.Data is empty" was created by Gauthier Domoraud
Hi K2 Team,
It's been since 3 day i'm block with K2 Media Manager !!! Unable to access the tool :(
I got : "Error: Invalid backend response.Data is empty." popup. the same error appears in back end (k2 media manager). there is no error in Joomla media manager, only K2.
Please find the screen shot of the error attached !
Please help I did review all topic about this issue but didn't find a PROPER resolution one !
My website was hosted via: Localhost (localy), When I did transfer the website into my web host I not working any more!
Do I have to add something on my webhosting via FTP ?
Thanks,
It's been since 3 day i'm block with K2 Media Manager !!! Unable to access the tool :(
I got : "Error: Invalid backend response.Data is empty." popup. the same error appears in back end (k2 media manager). there is no error in Joomla media manager, only K2.
Please find the screen shot of the error attached !
Please help I did review all topic about this issue but didn't find a PROPER resolution one !
My website was hosted via: Localhost (localy), When I did transfer the website into my web host I not working any more!
Do I have to add something on my webhosting via FTP ?
Thanks,
Please Log in or Create an account to join the conversation.
- Gauthier Domoraud
-
- Offline
- New Member
Less
More
- Posts: 4
12 years 9 months ago - 12 years 9 months ago #101346
by Gauthier Domoraud
Replied by Gauthier Domoraud on topic Re: [RESOLVED]"Invalid backend response.Data is empty"
Resolution: (it worked for me)
Go to file: "elFinderVolumeDriver.class.php"
File Directory: on local host or web hosting search:
/administrator/components/com_k2/lib/elfinder
File: "elFinderVolumeDriver.class.php"
Open the file with an editor:
Go to line 747 where the line "$this->_checkArchivers();" should be! And disable this line by adding double slashes "//" (Example: //$this->_checkArchivers();)
Hope that help!
G
Go to file: "elFinderVolumeDriver.class.php"
File Directory: on local host or web hosting search:
/administrator/components/com_k2/lib/elfinder
File: "elFinderVolumeDriver.class.php"
Open the file with an editor:
Go to line 747 where the line "$this->_checkArchivers();" should be! And disable this line by adding double slashes "//" (Example: //$this->_checkArchivers();)
Hope that help!
G
Please Log in or Create an account to join the conversation.
- andrei
-
- Offline
- New Member
Less
More
- Posts: 2
12 years 2 months ago #101347
by andrei
Replied by andrei on topic Re: [RESOLVED]"Invalid backend response.Data is empty"
THANKS GOD! IT FINALLY WORKED FOR ME! :)
Please Log in or Create an account to join the conversation.
- David Imerovic
-
- Offline
- New Member
11 years 10 months ago #101348
by David Imerovic
Replied by David Imerovic on topic Re: [RESOLVED]"Invalid backend response.Data is empty"
Thank you that work for me to.
Please Log in or Create an account to join the conversation.
- armi
-
- Offline
- New Member
Less
More
- Posts: 2
11 years 6 months ago #101349
by armi
Replied by armi on topic Re: [RESOLVED]"Invalid backend response.Data is empty"
work! thks.
Please Log in or Create an account to join the conversation.
- Gerd Heisz
-
- Offline
- New Member
Less
More
- Posts: 9
8 years 8 months ago - 8 years 8 months ago #157302
by Gerd Heisz
Replied by Gerd Heisz on topic [RESOLVED]"Invalid backend response.Data is empty"
I have the same problem but the solution mentioned above did not help.
Also disabling error reporting did not help.
For me the strange thing is that the problem seems to be kind of slowly progressing. At first only I had the problem on my computer, then a few days later somebody else started having the problem but at first switching to another browser helped and then it stopped working there as well.
Also disabling error reporting did not help.
For me the strange thing is that the problem seems to be kind of slowly progressing. At first only I had the problem on my computer, then a few days later somebody else started having the problem but at first switching to another browser helped and then it stopped working there as well.
Last edit: 8 years 8 months ago by Gerd Heisz. Reason: There was only one solution in this thread.
Please Log in or Create an account to join the conversation.
- Krikor Boghossian
-
- Offline
- Platinum Member
Less
More
- Posts: 15920
8 years 8 months ago #157324
by Krikor Boghossian
Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"
Which version of Joomla! and K2 are you using?
Also in the network tab of your browser's developer tools can you check for the response of the XHR request?
This screenshot will help you.
imgur.com/a/Ipdrv
Also in the network tab of your browser's developer tools can you check for the response of the XHR request?
This screenshot will help you.
imgur.com/a/Ipdrv
Please Log in or Create an account to join the conversation.
- Gerd Heisz
-
- Offline
- New Member
Less
More
- Posts: 9
8 years 8 months ago #157342
by Gerd Heisz
Replied by Gerd Heisz on topic [RESOLVED]"Invalid backend response.Data is empty"
Please Log in or Create an account to join the conversation.
- Krikor Boghossian
-
- Offline
- Platinum Member
Less
More
- Posts: 15920
8 years 8 months ago #157348
by Krikor Boghossian
Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"
Click on the first link.
You will find the response there.
You will find the response there.
Please Log in or Create an account to join the conversation.
- Gerd Heisz
-
- Offline
- New Member
Less
More
- Posts: 9
8 years 8 months ago #157349
by Gerd Heisz
Replied by Gerd Heisz on topic [RESOLVED]"Invalid backend response.Data is empty"
I am sorry, I do not follow. Which "first link"?
Please Log in or Create an account to join the conversation.
- Gerd Heisz
-
- Offline
- New Member
Less
More
- Posts: 9
8 years 8 months ago #157350
by Gerd Heisz
Replied by Gerd Heisz on topic [RESOLVED]"Invalid backend response.Data is empty"
Do you mean the one in column 'Initiator'? That shows quite a few lines of code starting with
/*! jQuery v1.8.3 jquery.com | jquery.org/license */
(function(e, t) {
function _(e) {
var t = M[e] = {};
return v.each(e.split(y), function(e, n) {
t[n] = !0
}),
t
}
function H(e, n, r) {
Do you want it all?
/*! jQuery v1.8.3 jquery.com | jquery.org/license */
(function(e, t) {
function _(e) {
var t = M[e] = {};
return v.each(e.split(y), function(e, n) {
t[n] = !0
}),
t
}
function H(e, n, r) {
Do you want it all?
Please Log in or Create an account to join the conversation.
- Krikor Boghossian
-
- Offline
- Platinum Member
Less
More
- Posts: 15920
8 years 8 months ago #157352
by Krikor Boghossian
Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"
On the list of the requests on the left click on the first.
Then click on the response tab like this screenshot imgur.com/a/Ipdrv
Then click on the response tab like this screenshot imgur.com/a/Ipdrv
Please Log in or Create an account to join the conversation.
- Gerd Heisz
-
- Offline
- New Member
Less
More
- Posts: 9
8 years 8 months ago #157369
by Gerd Heisz
Replied by Gerd Heisz on topic [RESOLVED]"Invalid backend response.Data is empty"
Like this?
imgur.com/a/oWBei
imgur.com/a/oWBei
Please Log in or Create an account to join the conversation.
- Krikor Boghossian
-
- Offline
- Platinum Member
Less
More
- Posts: 15920
8 years 8 months ago #157379
by Krikor Boghossian
Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"
Exactly.
Something is breaking the response and it is coming empty.
Are you using any security extensions?
Furthermore are you using K2's latest version? You can try the DEV version as well which includes an update to elFinder.
You can backup and install it from here: github.com/getk2/k2
Something is breaking the response and it is coming empty.
Are you using any security extensions?
Furthermore are you using K2's latest version? You can try the DEV version as well which includes an update to elFinder.
You can backup and install it from here: github.com/getk2/k2
Please Log in or Create an account to join the conversation.
- Gerd Heisz
-
- Offline
- New Member
Less
More
- Posts: 9
8 years 8 months ago #157382
by Gerd Heisz
Replied by Gerd Heisz on topic [RESOLVED]"Invalid backend response.Data is empty"
We are using K2 2.7.1, which is the newest version and was released on Aug 4th.
We do not currently have any security extensions, but I am thinking about it.
I am a bit uneasy about trying the dev version, unless you have another hint before.
Today I heard that another user does not have these problems so far.
We do not currently have any security extensions, but I am thinking about it.
I am a bit uneasy about trying the dev version, unless you have another hint before.
Today I heard that another user does not have these problems so far.
Please Log in or Create an account to join the conversation.
- Krikor Boghossian
-
- Offline
- Platinum Member
Less
More
- Posts: 15920
8 years 8 months ago #157383
by Krikor Boghossian
Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"
Yes, I never this issue myself but there are so many setups so a misconfiguration on the mime types, disabling symlinks, wrong permissions can cause issues.
The DEV version is safe but to be extra careful, you can backup before you update.
The DEV version is safe but to be extra careful, you can backup before you update.
Please Log in or Create an account to join the conversation.
- Gerd Heisz
-
- Offline
- New Member
Less
More
- Posts: 9
8 years 8 months ago #157397
by Gerd Heisz
Replied by Gerd Heisz on topic [RESOLVED]"Invalid backend response.Data is empty"
It worked! I have 2.7.2 [Dev Build] now.
How can I thank you? Hope you are paid well!
One add-on question: will I have problems upgrading from this build?
How can I thank you? Hope you are paid well!
One add-on question: will I have problems upgrading from this build?
Please Log in or Create an account to join the conversation.
- Krikor Boghossian
-
- Offline
- Platinum Member
Less
More
- Posts: 15920
8 years 8 months ago #157398
by Krikor Boghossian
Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"
I am :)
You won't have any issues updating to the stable version once it has been released.
You won't have any issues updating to the stable version once it has been released.
Please Log in or Create an account to join the conversation.
- Sebron Snyder
-
- Offline
- Junior Member
Less
More
- Posts: 31
7 years 11 months ago #161989
by Sebron Snyder
Replied by Sebron Snyder on topic [RESOLVED]"Invalid backend response.Data is empty"
I am having the same issue. I have K2 version K2 v2.6.9 . THis thread is quiet old and I am not sure if solution found last year are still valid. Also, this seems to be a bug are there patches or am I missing a version? Any assistance would be most helpful.
Please Log in or Create an account to join the conversation.
- Krikor Boghossian
-
- Offline
- Platinum Member
Less
More
- Posts: 15920
7 years 11 months ago #161994
by Krikor Boghossian
Replied by Krikor Boghossian on topic [RESOLVED]"Invalid backend response.Data is empty"
Are you getting any JS errors?
Furthermore 2.6.9 is a bit outdated, 2.7.1 is the latest version and 2.8.0 is on the works.
Furthermore 2.6.9 is a bit outdated, 2.7.1 is the latest version and 2.8.0 is on the works.
Please Log in or Create an account to join the conversation.