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media manager error after upgrade

  • Mohamed Wissem LANDOLSI
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9 years 1 month ago #152577 by Mohamed Wissem LANDOLSI
media manager error after upgrade was created by Mohamed Wissem LANDOLSI
Hello All
After upgrading joomla to 3.5 (by ftp uploads) and updating to the latest K2 version (from site backend with joomla update manager) the when i trye to open media manager in frondend and in backend I got the follwing error :

Invalid backend configuration.
Readable volumes not available.

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  • Krikor Boghossian
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9 years 1 month ago #152644 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Hello,

Can you try disabling error reporting.
This setting can be found in your site's global configuration menu.

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9 years 1 month ago #152694 by Mohamed Wissem LANDOLSI
Replied by Mohamed Wissem LANDOLSI on topic media manager error after upgrade
unfortunately after changing error reporting parameter the problem is not solved and it stays the same error.

With "none" or "system default" value I got this message :

Invalid backend configuration.
Readable volumes not available.

with "simple" , "maximum" and "developement" values, I got :

Invalid backend response.
Data is not JSON.

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  • Krikor Boghossian
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9 years 1 month ago #152710 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Ok, keep none for error reporting.
This could be related to a couple of causes.

a) Permissions, Please install Admin Tools from www.akeebabackup.com/downloads/admin-tools.html in order to fix your permissions as they should be and then reinstall the extension.

Right permissions on all joomla sites:
755 for folders
644 for files

Admin Tools can fix any read/write "file" permissions on your site, to what they should be. But, if your server's "owner" permissions for files are not properly setup, in other words, if Joomla cannot perform read/write operations via PHP, then it will not work properly.

b) Your hosting provider might be stoping symlinks from functioning.

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9 years 1 week ago #154090 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
I'm expring the sam problem and nothin of above have help me? There is now way to uploading images for me at this time in K2? When using "Item image" to upload nothing happens and when using "Brows on server" I get "Data is not Json"

What to do?

Thanks in advance
/Regards Thomas

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  • Krikor Boghossian
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9 years 1 week ago #154135 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Can you try disabling error reporting?
This setting is located in your site's global configuration options.

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9 years 1 week ago #154148 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
Hi and thanks for the answer. I have disabling error reporting. But it's still the same.
Regards Thomas

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  • Krikor Boghossian
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9 years 1 week ago #154166 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Do you still get DATA is not JSON or Invalid backend configuration.
Readable volumes not available.?

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9 years 1 week ago #154174 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
Hi, Yes! This is what I get: Invalid backend response.
Data is not JSON.

Regards Thomas

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9 years 1 week ago #154182 by JoomlaWorks Support Team

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9 years 6 days ago #154207 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
Hi,

It's the same result :(
/Regards Thomas

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  • Mohamed Wissem LANDOLSI
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9 years 2 days ago #154315 by Mohamed Wissem LANDOLSI
Replied by Mohamed Wissem LANDOLSI on topic media manager error after upgrade
Hi to all
according to my hosting provider symlinks are deactivated from functioning due to security reasons.
All my files an folders access rights are OK!

Hope to find other solution !
best regards

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  • Krikor Boghossian
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9 years 1 day ago #154327 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Thank you for sharing this Mohamed.
It will help a lot of users.

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  • Mohamed Wissem LANDOLSI
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9 years 19 hours ago #154386 by Mohamed Wissem LANDOLSI
Replied by Mohamed Wissem LANDOLSI on topic media manager error after upgrade
I got the answer from my internet provider.

the server delated two files "elFinderVolumeLocalFileSystem.class.php" ans "elFinderVolumeDriver.class.php" because they contain the expression "symlink".
LOG:
'/home/myaccont/public_html/administrator/components/com_k2/lib/elfinder/elFinderVolumeDriver.class.php
Regular expression match = [symlink\s*\(]
'/home/myaccount/public_html/administrator/components/com_k2/lib/elfinder/elFinderVolumeLocalFileSystem.class.php'
Regular expression match = [symlink\s*\(]

Thé expression 'symlink' is considérée as a signature of pirate. To evoid this problèmes it is recommandée to delete that expression from the two files and reupload thème.
En fait, l'expression "symlink" est considéré comme étant une signature de pirate
Pour dépasser ce souci, il vous suffit de supprimer l'expression en question de ces deux fichiers et de les réuploder sur le serveur à nouveau.

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9 years 6 hours ago #154405 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
Hi,
Thanks Mohamed. So how do I delete Symlink expression there is a lot of Symlink expression in the files?

Thanks in advance!
/Thomas

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9 years 4 hours ago #154406 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
Hi, All problem solved for me. I discovered that I had infected files on the server and by removing them, so it all is working again.

Thanks all for your help!
/thomas

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  • Krikor Boghossian
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9 years 1 hour ago #154416 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Oh, I hope all is fine now Thomas.

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9 years 1 hour ago #154418 by Thomas Hultgren
Replied by Thomas Hultgren on topic media manager error after upgrade
Hi, It's all fine now! Thanks for asking. It was bit tricky.
Regards Thomas

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  • Krikor Boghossian
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9 years 1 hour ago #154420 by Krikor Boghossian
Replied by Krikor Boghossian on topic media manager error after upgrade
Nice to know that Thomas.
Best of luck with your project.

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  • Mohamed Wissem LANDOLSI
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8 years 11 months ago #154436 by Mohamed Wissem LANDOLSI
Replied by Mohamed Wissem LANDOLSI on topic media manager error after upgrade
Think you Teo, Thomas, Krikor and all,
I tried that is proposed by Teo but it does not work for me. The server deletes automatically any file which contains "symlink".
is there any way to change the the symlinks in the files code (listed abhove) ?

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