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Impossible de supprimer ou dépublier certains commentaires

  • Surfnature
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2 years 6 months ago #175971 by Surfnature
Bonjour,

J'ai reçu quelques spams sur une page de commentaires www.teddybracard.com/index.php/livre-d-or , j'ai voulu les supprimer ou encore les dépublier mais pas moyen de faire quoi que ce soit, j'ai également réinstallé K2 mais ça ne change rien , j'ai toujours ce message qui apparaît
"Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

Je suis l 'administrateur du site
Merci d'avance de votre aide

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2 years 6 months ago #175976 by JoomlaWorks
Perhaps your server is overloaded and the SQL query that is executed to delete these comments never finishes, thus the error.

This is most likely to happen on shared hosting environments.

For now, I would recommend disabling (or protecting) comments. If the spam comments are unpublished, you can just delete them all in one go with "delete all unpublished comments" (top right in the Comments admin page).

Fotis / JoomlaWorks Support Team
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2 years 6 months ago #176005 by Surfnature
Thanks a lot
spams are publishes, I m going to disable comments

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2 years 6 months ago #176024 by JoomlaWorks
You can also attempt to delete the spam comments in smaller batches, e.g. 50 or 100 at a time.

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