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thumbnails not working
- folkbear
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18 years 2 months ago #979
by folkbear
Replied by folkbear on topic Re: thumbnails not working
The Solution is pretty simple if I come to think of it.
you have to chmod plugin_jw_sig.php en plugin_jw_sig.xml to 755 in your mambots/content-folder
then chmod the whole plugin_jw_sig-folder to 755 (check "apply changes to folder, subfolder and files") and you'll see that everything is working fine.
This is the solution I used on my siteground-host and it works like a charm.
you have to chmod plugin_jw_sig.php en plugin_jw_sig.xml to 755 in your mambots/content-folder
then chmod the whole plugin_jw_sig-folder to 755 (check "apply changes to folder, subfolder and files") and you'll see that everything is working fine.
This is the solution I used on my siteground-host and it works like a charm.
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- hexydes
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18 years 2 months ago #980
by hexydes
Replied by hexydes on topic Re: thumbnails not working
This just started happening to me as well. The thumbnails were working fine, on two different sites (same host, not sure if it is the same server), and now there is just a small gray square where they used to be. If you click on that, the shadowbox image still works fine, just no thumbnail.
Was there something pushed out recently on the server side (MySQL, PHP, etc) that maybe hosts are installing that is breaking SIG somehow?
I tried folkbear's solution, but to no avail...
Was there something pushed out recently on the server side (MySQL, PHP, etc) that maybe hosts are installing that is breaking SIG somehow?
I tried folkbear's solution, but to no avail...
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- hexydes
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18 years 2 months ago #981
by hexydes
Replied by hexydes on topic Re: thumbnails not working
Hmm, even more interesting now. SOME of my thumbnails were working, most of them not. I started thinking about why maybe 10% of my thumbnails were working, and thought to myself, "Hmm....I think that maybe 10% of my images are JPEGs, the rest are PNGs." I FTP'd in to look at the pictures, and sure enough, every one that was a JPEG was showing a thumbnail, and every one that was a PNG was missing its thumbnail.
It looks like it has something to do with PNGs. Was there something pushed out recently regarding PNGs that hosts might have updated and broke the code for SIG?
It looks like it has something to do with PNGs. Was there something pushed out recently regarding PNGs that hosts might have updated and broke the code for SIG?
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- mlipsitt
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18 years 2 months ago #982
by mlipsitt
Replied by mlipsitt on topic Re: thumbnails not working
I too am having the problem of the thumbnails showing only red Xs, but I've tried everything in this thread and in the troubleshooting instructions for the SIG plugin, with no luck. In other words, I've done the following:
1. Ensured that the GD Library was installed on my host server
2. Ensured that the permissions for showthumb.php are set to 777
3. Reviewed my template for "XML declarations" which it did not appear to have, though I can't say for certain what I was looking for
4. Tried 4-5 other templates, including the Joomla default, just to ensure that it wasn't my template
4. Changed the permissions for the files plugin_jw_sig.php and plugin_jw_sig.xml to 755
I don't want to give up, because the rest of it works great, but I need the thumbnails and have no other paths to try.
Thanks for any suggestions provided.
Mark
1. Ensured that the GD Library was installed on my host server
2. Ensured that the permissions for showthumb.php are set to 777
3. Reviewed my template for "XML declarations" which it did not appear to have, though I can't say for certain what I was looking for
4. Tried 4-5 other templates, including the Joomla default, just to ensure that it wasn't my template
4. Changed the permissions for the files plugin_jw_sig.php and plugin_jw_sig.xml to 755
I don't want to give up, because the rest of it works great, but I need the thumbnails and have no other paths to try.
Thanks for any suggestions provided.
Mark
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- hexydes
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18 years 2 months ago #983
by hexydes
Replied by hexydes on topic Re: thumbnails not working
Are your images in the PNG format? If so, try switching them to JPG and see if they show up. I know it isn't much of a solution, but that's what I did to fix it, and at least that would confirm an issue with the PNG format...
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- scannon
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18 years 2 months ago #984
by scannon
Replied by scannon on topic Re: thumbnails not working
Anyone?
I also have tried the following:
1. Ensured that the GD Library was installed on my host server
2. Ensured that the permissions for showthumb.php are set to 777
3. Reviewed my template for "XML declarations" which it did not appear to have, though I can't say for certain what I was looking for
4. Tried 4-5 other templates, including the Joomla default, just to ensure that it wasn't my template
4. Changed the permissions for the files plugin_jw_sig.php and plugin_jw_sig.xml to 755
I am hosted at SiteGround, they have confirmed things are ok. The slideshow and lightbox are working and showing the image when you click. But the thumbnails aren't showing up.
I have ordered the commercial version - hoping that maybe that will resolve it.
Thanks
Steve
I also have tried the following:
1. Ensured that the GD Library was installed on my host server
2. Ensured that the permissions for showthumb.php are set to 777
3. Reviewed my template for "XML declarations" which it did not appear to have, though I can't say for certain what I was looking for
4. Tried 4-5 other templates, including the Joomla default, just to ensure that it wasn't my template
4. Changed the permissions for the files plugin_jw_sig.php and plugin_jw_sig.xml to 755
I am hosted at SiteGround, they have confirmed things are ok. The slideshow and lightbox are working and showing the image when you click. But the thumbnails aren't showing up.
I have ordered the commercial version - hoping that maybe that will resolve it.
Thanks
Steve
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- scannon
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18 years 2 months ago #985
by scannon
Replied by scannon on topic Re: thumbnails not working
All;
Ignore my previous post. I figured out the tweak I needed. If you are hosted on SiteGround servers, they have a solution in their forums.
But, basically, the directory for SIG needs to have permissions set to 755. TO test this I re-isntalled SIG and looked at showthumb.php and it had permissions of 755. But the directory of plugin_jw_sig had 777, so I changed it to 755 and now thumbnails are working.
Ciao,
Steve
Ignore my previous post. I figured out the tweak I needed. If you are hosted on SiteGround servers, they have a solution in their forums.
But, basically, the directory for SIG needs to have permissions set to 755. TO test this I re-isntalled SIG and looked at showthumb.php and it had permissions of 755. But the directory of plugin_jw_sig had 777, so I changed it to 755 and now thumbnails are working.
Ciao,
Steve
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- samuel cartner
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18 years 2 months ago #986
by samuel cartner
Replied by samuel cartner on topic Re: thumbnails not working
i too have this problem but i know its due to permissions, thing is myself or my host cant change the permissions without switching the site over to linux server, so i did this but moving the site caused joomla not even to load up, not even the smf forum, so i set the permissions on the showthumb.php file and switched the site over back to windows server.
thing is now iv switched it back to windows the file has lost its permissions....DOH!!!!!
is this the same in the pro version of SIG?
thing is now iv switched it back to windows the file has lost its permissions....DOH!!!!!
is this the same in the pro version of SIG?
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- JoomlaWorks
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18 years 2 months ago #987
by JoomlaWorks
Replied by JoomlaWorks on topic Re: thumbnails not working
OK, a few notes for everyone...
- If the popup image opens in a new window, it means there's some js conflict with another extension in your site. So report what other extensions you have and provide some URL. Since SIG uses Slimbox (=Mootools based) if you have any jQuery based extensions it will probably conflict.
- SIG Pro uses an entirely different mechanism to create the thumbs, so 99,99% you will not face permissions issues. Check out the SIG Pro section to see what people talk about.
- When the thumbs in SIG free do not appear but popups work, it's clearly a permissions issue. The image and the showthumb.php file might need 755 or 777 to work properly and this setup entirely depends on your hosting company. If I remember correctly, Siteground needs 755. But most hosting companies will "just work".
Sorry for not getting back earlier, but you have to understand we're only 2 guys on extension development and the requests are enormous!! Thanks for your patience.
- If the popup image opens in a new window, it means there's some js conflict with another extension in your site. So report what other extensions you have and provide some URL. Since SIG uses Slimbox (=Mootools based) if you have any jQuery based extensions it will probably conflict.
- SIG Pro uses an entirely different mechanism to create the thumbs, so 99,99% you will not face permissions issues. Check out the SIG Pro section to see what people talk about.
- When the thumbs in SIG free do not appear but popups work, it's clearly a permissions issue. The image and the showthumb.php file might need 755 or 777 to work properly and this setup entirely depends on your hosting company. If I remember correctly, Siteground needs 755. But most hosting companies will "just work".
Sorry for not getting back earlier, but you have to understand we're only 2 guys on extension development and the requests are enormous!! Thanks for your patience.
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- New Local Media
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18 years 1 month ago #988
by New Local Media
Replied by New Local Media on topic Re: thumbnails not working
scannon--
Can you post a link to the siteground thread?
What I find is 755 will work but not 777 (on SiteGround) (!!!) but still the LightBox does not work.
Oddly the whole thing did work for a while--thumbs and lightbox popup--and it works on another SG site I have.
Can you post a link to the siteground thread?
What I find is 755 will work but not 777 (on SiteGround) (!!!) but still the LightBox does not work.
Oddly the whole thing did work for a while--thumbs and lightbox popup--and it works on another SG site I have.
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- New Local Media
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18 years 1 month ago #989
by New Local Media
Replied by New Local Media on topic Re: thumbnails not working
See thread here for more on this problem. I was able to find a solution for my system:
forum.joomlaworks.net/index.php?topic=569.msg2297#msg2297
forum.joomlaworks.net/index.php?topic=569.msg2297#msg2297
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- centrekin
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18 years 1 month ago #990
by centrekin
Replied by centrekin on topic Re: thumbnails not working
I'm running a local intranet for me and my neighbors, and I have the same problem but I don't know exactly where I need to check my "permissions". I've looked at the showthumb.php file itself, but I don't see anything related to permissions. Anything thoughts? ???
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- New Local Media
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18 years 1 month ago #991
by New Local Media
Replied by New Local Media on topic Re: thumbnails not working
no, you won't see anything about permissions IN the file. You need to use CHMOD (in your FTP) to change the permissions associated with the module files and directory on the server/your mambo/joomla installation.
CHMOD:
en.wikipedia.org/wiki/Chmod
If you are setting up some kind of intranet, especially wifi, you better study up on permissions and other security issues!
CHMOD:
en.wikipedia.org/wiki/Chmod
If you are setting up some kind of intranet, especially wifi, you better study up on permissions and other security issues!
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- centrekin
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18 years 1 month ago #992
by centrekin
Replied by centrekin on topic Re: thumbnails not working
See, I don't have to FTP anything... It's all on my "local" machine.. and as far as the securities go, they are well aware of big brother.. LOL..
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- New Local Media
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18 years 1 month ago #993
by New Local Media
Replied by New Local Media on topic Re: thumbnails not working
Well you must be running off your own server then, a pc set up as a server maybe, with some kind of *nix system? CHMOD is a unix/linux/etc command. You still have file permissions you need to work with.
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- LukeStoneburner
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18 years 1 month ago #994
by LukeStoneburner
Replied by LukeStoneburner on topic Re: thumbnails not working
I'm having trouble with thumbs not showing up, too. I've implemented all the fixes that the minked frappe :P drinker suggests:
I can't turn the GoogleAd script off without actually (gasp!) paying for my hosting service! :o
Does anyone else out there use GoDaddy? Any luck with SIG? Would love to know!
--Luke
- my permissions are set as suggested
- my XML declaration is killed
- I've disabled all the javascript on my site except that related to SIG--and the script used by GoDaddy.com to display Google Ads at the top of the screen on all their free, ad-supported hosting sites (like mine).
I can't turn the GoogleAd script off without actually (gasp!) paying for my hosting service! :o
Does anyone else out there use GoDaddy? Any luck with SIG? Would love to know!
--Luke
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- centrekin
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18 years 1 month ago - 18 years 1 month ago #995
by centrekin
Replied by centrekin on topic Re: thumbnails not working
Yes, my system is the server.. Actually XP Pro running wamp/apache/sql, etc.. Anyways, if there is a permission issue, then where do I resolve this? ??? Also what is the GD Image Library?Well you must be running off your own server then, a pc set up as a server maybe, with some kind of *nix system? CHMOD is a unix/linux/etc command. You still have file permissions you need to work with.
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- New Local Media
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18 years 1 month ago #996
by New Local Media
Replied by New Local Media on topic Re: thumbnails not working
this stuff is basic. use google to look up CHMOD and GD Image Library. software support forums are not a good place for step-by-step instructions on fundamentals. the information is widely available already.
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- Nils
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18 years 1 month ago #997
by Nils
Replied by Nils on topic Re: thumbnails not working
Alright guys,
Well I was having exactly the same issue and then noticed that all the jpg's that were not showing as thumbnails were not named in the standard way eg. had spaces, + etc in the title.
So I renamed a file to have say joe_blogg instead of joe+blogg and the thumbnail magically appeared!!!!
Hope this helps, not a perms issue
Nils
Well I was having exactly the same issue and then noticed that all the jpg's that were not showing as thumbnails were not named in the standard way eg. had spaces, + etc in the title.
So I renamed a file to have say joe_blogg instead of joe+blogg and the thumbnail magically appeared!!!!
Hope this helps, not a perms issue
Nils
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18 years 1 month ago #998
by terlikwien
Replied by terlikwien on topic Re: thumbnails not working
Hi;
I have the same problem and i have done everything, but it still doesnt work.
Guys, i think, it is nor about CHMOD etc. Because my thumbs were working fine. Then someday they began not to work. What is changed?
Only thing, which is changed during that time, is the UPDATES of BROWSERS.
Guys, The problem is not about CHMOD etc, it is about BROWSER UPDATES. (firefox and IE)
I think, the turn is SIG teams.
I have the same problem and i have done everything, but it still doesnt work.
Guys, i think, it is nor about CHMOD etc. Because my thumbs were working fine. Then someday they began not to work. What is changed?
Only thing, which is changed during that time, is the UPDATES of BROWSERS.
Guys, The problem is not about CHMOD etc, it is about BROWSER UPDATES. (firefox and IE)
I think, the turn is SIG teams.
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