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Problem in IE9

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brergo
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13 years 3 months ago #45911 by brergo

Problem in IE9 was created by brergo

I'm getting the following error when trying to play a video using AllVideos 4.1 in Internet Explorer 9 only:

"The video could not be loaded, either because the server or network failed or because the format is not supported."

It is an mp4 and it is working fine in IE 8, Firefox and Chrome. Any suggestions?

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mrbaselier
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13 years 3 months ago #45912 by mrbaselier

Replied by mrbaselier on topic Re: Problem in IE9

I also have the exact same problem!!! I hope anyone can help us out.

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Katia
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13 years 3 months ago #45913 by Katia

Replied by Katia on topic Re: Problem in IE9

Pm me access to your backend please.

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Raymond Ringston
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13 years 3 months ago #45914 by Raymond Ringston

Replied by Raymond Ringston on topic Re: Problem in IE9

Same problem here.

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Katia
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13 years 3 months ago #45915 by Katia

Replied by Katia on topic Re: Problem in IE9

@ringstonmedia,
A link to your site please.
@mrbaselier,
your problem is not the same. Your video doesn't play in any browser... Check your pms please.

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brergo
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13 years 3 months ago #45916 by brergo

Replied by brergo on topic Re: Problem in IE9

Katia- I PM'ed you access as requested.

BRian

Pm me access to your backend please.

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brergo
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13 years 3 months ago #45917 by brergo

Replied by brergo on topic Re: Problem in IE9

I installed 4.2 and am still having the problem in IE 9.0

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Katia
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13 years 3 months ago #45918 by Katia

Replied by Katia on topic Re: Problem in IE9

What is the name of your video file?

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brergo
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13 years 3 months ago #45919 by brergo

Replied by brergo on topic Re: Problem in IE9

video.mp4

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brergo
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13 years 3 months ago #45920 by brergo

Replied by brergo on topic Re: Problem in IE9

I've updated to 4.4 and am still experiencing this problem...only is IE 9 for some reason. Frustrating!

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Katia
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13 years 3 months ago - 13 years 3 months ago #45921 by Katia

Replied by Katia on topic Re: Problem in IE9

Try to change your video to video.flv please.

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brergo
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13 years 3 months ago #45922 by brergo

Replied by brergo on topic Re: Problem in IE9

flv didn't work either

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Greg Grant
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13 years 3 months ago #45923 by Greg Grant

Replied by Greg Grant on topic Re: Problem in IE9

I have the same problem. Works great in FF, Chrome, IE 6, 7 and 8 but not in IE9. It pulls in the preview image so it shouldn't be a 'path' problem. The message:

The video could not be loaded, either because the server or network failed or because the format is not supported: www.xxx.co.uk/images/stories/videos/OH Assessments Part 1.mp4undefinedundefinedundefinedundefinedundefinedundefinedundefinedundefinedundefinedundefinedundefinedundefinedundefinedundefinedundefined

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biopharma
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13 years 2 months ago - 13 years 2 months ago #45924 by biopharma

Replied by biopharma on topic Re: Problem in IE9

Same problem here. Works fine in Safari and FF on a Mac. Has anyone come up with a solution?

Updated: Works fine in FF on a PC running Vista as well. Just IE is the problem (huge surprise there).

Joomla 1.5.25, AllVideos 4.4

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biopharma
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13 years 2 months ago #45925 by biopharma

Replied by biopharma on topic Re: Problem in IE9

Ha! I win!! use .htaccess to set new mime types that IE will pick up:

AddType video/m4v m4v
AddType video/mp4 mp4

Now it will recognize and play the mp4s we have. Sweet.

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Kees de Goeijer
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13 years 2 months ago #45926 by Kees de Goeijer

Replied by Kees de Goeijer on topic Re: Problem in IE9

Hello,

It doensn't work by me when I set the AddType in the .htaccess? I have a mp4 video on the site which is working in all browsers even in IE7 and 8. But not in IE9. I thought IE9 become more standard :-\

I tried this under the last rule ########## End - Joomla! core SEF Section

AddType video/m4v m4v
AddType video/mp4 mp4

Also tried it with a . (dot) for m4v and mp4.

Is that the right way? Or is there another place in the .htaccess?

KCJoomla

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