Hello, I am brand new to all this.  I got the video uploaded and the article created, but all I get on the front end is a black screen.  Here is the link.  parkerpinkladies.com/index.php?option=com_content&view=article&id=75&Itemid=499 Thanks for the help and I love how easy your player is, just need to get it working correctly. 

Hello?  Is anyone out there in cyber land?  ;)  I re uploaded the video in a different format, created an article and typed {mpg}Kelley_Home_Show{/mpg}.  According to the documentation this should be working.  Please help.

Upgrade your quicktime player to the latest version please.

Where do I upgrade?  The one on my computer is up to date.  Do I download something from your end to update it in the server?  I am sorry, I don't understand.  This is my first website, so I am learning as I go.  Your expertise is appreciated more than you know.  :)

Could you pm me access to your backend please?
I meant in your pc but what I want to see is if other video formats work ok in your site.