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Jw AllVids, RokSprocket and Internet Explorer
- Will
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11 years 2 weeks ago #55244
by Will
Jw AllVids, RokSprocket and Internet Explorer was created by Will
Hi Lefteris, thanks for taking a look, and moving this post to the correct topic.
The exact issue is when you put the video to full screen, only about a third of the video can me seen. Due to the nature of the videos on the site I linked, many view them in full screen as they show examples of how to code 'Hello World' examples of real world scenarios when an application is migrating to the Visual COBOL platform.
It does indeed work on IE8.
The developer console in IE11 isn't showing any errors or warnings, javascript or otherwise.
Here's a screen shot of the error:
Any ideas?
Thanks,
Will
The exact issue is when you put the video to full screen, only about a third of the video can me seen. Due to the nature of the videos on the site I linked, many view them in full screen as they show examples of how to code 'Hello World' examples of real world scenarios when an application is migrating to the Visual COBOL platform.
It does indeed work on IE8.
When I built it I checked it in an earlier version of IE11 and it worked fine. So I'm assuming that it was one of the more recent updates that is causing this. Hopefully an update in the near future will resolve this, but until then I still need a work-around of some sort.
The developer console in IE11 isn't showing any errors or warnings, javascript or otherwise.
Here's a screen shot of the error:
Any ideas?
Thanks,
Will
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11 years 1 week ago #55251
by Lefteris
Replied by Lefteris on topic Jw AllVids, RokSprocket and Internet Explorer
I tested again and full screen mode works fine for me on both links. Are you on a desktop computer? Is Flash installed and enabled?
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11 years 1 week ago #55279
by Will
Replied by Will on topic Jw AllVids, RokSprocket and Internet Explorer
Hi Lefteris,
The problem exists on IE11, regardless of the device. It's been tested by about 25 different individuals in multiple locations using a variety of desktops, laptops and tablets, running both Windows versions 7 and 8.1. I cannot confirm that it has been tested on a Windows phone, but I'll assume it fails there as well.
I can also confirm that at least 8 of the machines that have been used for testing have flash 13.0.0.206 installed and enabled.
Thoughts?
Will
The problem exists on IE11, regardless of the device. It's been tested by about 25 different individuals in multiple locations using a variety of desktops, laptops and tablets, running both Windows versions 7 and 8.1. I cannot confirm that it has been tested on a Windows phone, but I'll assume it fails there as well.
I can also confirm that at least 8 of the machines that have been used for testing have flash 13.0.0.206 installed and enabled.
Thoughts?
Will
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11 years 1 week ago #55288
by Lefteris
Replied by Lefteris on topic Jw AllVids, RokSprocket and Internet Explorer
I managed to reproduce the issue. It does occur when IE11 is used and the browser is rendering the video using HTML5 video, not Flash. There are a lot of things to check. It might be a CSS issue. It might be a bug of the player. Or even a conflict with the tabs extension. Have you tried to use the video in a plain article with no tabs?
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11 years 6 days ago #55303
by Will
Replied by Will on topic Jw AllVids, RokSprocket and Internet Explorer
Not on that particular site. I have the player working on another site, sans the tab module and it works perfectly in IE11.
Just for the record, I don't think there's anything wrong with either JW or RokSprocket (the module I'm using for the tabs). The problem was introduced when IE11 updated, so the issue was obviously created by MS. I have a ticket in with Rockettheme as well, but they haven't been very responsive to the issue. I'm not trying to point fingers here, I just need a solution to the problem so any insight you may be able to offer is greatly appreciated.
Thanks,
Will
Just for the record, I don't think there's anything wrong with either JW or RokSprocket (the module I'm using for the tabs). The problem was introduced when IE11 updated, so the issue was obviously created by MS. I have a ticket in with Rockettheme as well, but they haven't been very responsive to the issue. I'm not trying to point fingers here, I just need a solution to the problem so any insight you may be able to offer is greatly appreciated.
Thanks,
Will
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11 years 5 days ago #55309
by Lefteris
Replied by Lefteris on topic Jw AllVids, RokSprocket and Internet Explorer
This needs a lot of research but there is a really simple thing you can do. Create a dummy article in that particular site. Place the same video tag into the article text but don't use the tabs module. If it works then obviously the issue has to do with the tabs module. If not then the issue has nothing to do with that module and probably it's an issue of the player of AllVideos.
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